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Workflow Automation Platforms

Workflow Automation Platforms

Automation Anywhere: Elevating business process automation

Automation Anywhere offers a cloud-based platform that enables both citizen and professional developers to orchestrate processes and create end-to-end automations across on-premises and cloud applications. Named the “Automation Success Platform”, it provides a suite of solutions including: 1) a generative AI (GenAI) powered co-pilot solution that converts natural language prompts to automations, 2) a no-code process composing interface, 3) a document processing solution that enables users to extract and embed document data into workflows, and 4) robotic process automation (RPA) bot building tools.
  • Automation Anywhere leverages custom GenAI automation models trained on anonymized metadata from millions of automations, as a foundation for many of its products. Named the “Responsible AI Layer”, the company integrates this layer into its tools to add a range of use-cases such as email triage and routing for customer service teams, anti-money laundering alerts and reporting for banks, and after-visit summaries for patients in healthcare. '
  • The company has also expanded its offerings through acquisitions– acquiring FortressIQ, a process mining company, in December 2021, to offer process discovery, intelligence, and optimization solutions to its customers.
  • The platform offers a marketplace for pre-built RPA bots, featuring over 1,200 pre-built automation solutions. As of April 2023, it has deployed over 2.8 million bots across more than 90 countries, supporting large enterprises across the healthcare, financial services, insurance, and manufacturing sectors. These include the NHS, Dell, Merck, Granite, Eastman, and Tata/Sky. 
Below, we present a detailed company teardown published by our content partner Sacra (October 2023), which takes a deeper look at Automation Anywhere’s financials, business model, competitive environment, and market opportunities.

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