Dialpad, a San Francisco-based company specializing in AI-powered customer intelligence, has unveiled DialpadGPT, a domain-specific large language model (LLM) tailored for customer service, sales, and recruiting tasks.
Developed over five years using proprietary conversational data, DialpadGPT is integrated into the company's video meetings, calls, and team collaboration platform.
DialpadGPT aims to enhance enterprise communication by providing specialized features for customer interactions and sales-related tasks. Its fine-tuned AI infrastructure ensures effective and efficient communication for demanding enterprise use cases.
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