MoEngage, a multichannel campaign automation platform, and Kaleyra, a CPaaS company based in Italy, are expanding their strategic partnership to deliver personalized omnichannel experiences to global customers through WhatsApp and SMS.
The partnership aims to transform business-to-customer interactions by leveraging Kaleyra's capabilities as a WhatsApp Business Solution Provider through MoEngage's platform, enabling targeted and personalized WhatsApp campaigns at scale. The collaboration also aims to increase customer satisfaction through accurate segmentation and engagement methods.
Analyst QuickTake : MoEngage's collaboration with Kaleyra marks a strategic evolution that complements its existing partnership with ValueFirst, a leading CPaaS company in India, to enhance customer engagement across multiple messaging channels. The expanded alliance with Kaleyra represents a significant step in MoEngage's growth strategy, expanding its ability to deliver personalized omnichannel experiences globally.
By using this site, you agree to allow SPEEDA Edge and our partners to use cookies for analytics and personalization. Visit our privacy policy for more information about our data collection practices.