Zapier, a workflow automation platform, has launched a new AI-powered chatbot builder that enables users to create customer-facing chatbots that can undertake a range of tasks, such as answering questions, resolving issues, and managing leads.
Users can train these AI chatbots based on their knowledge and brand, share and embed them on business websites and applications, and more. Moreover, the solution will be available to all Zapier users, with paid users able to use Zapier Tables, the company’s database automation tool, as a knowledge source and a repository for lead data.
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