Microsoft is launching AR features for its Microsoft Teams smartphone app, called Teams Dynamics 365 Remote Assist. The features, formerly only available on the HoloLens 2, can now be accessed by mobile application users.
The Teams Dynamics 365 Remote Assist offers insights on repair and maintenance tasks by connecting frontline workers with experts, sharing views, and placing spatial annotations in the video feed. This will allow IT administrators to streamline frontline XR workflow management and improve security given end-to-end encryption of data and compliance certifications.
Analyst QuickTake: The news adds to Microsoft integrating its mixed reality platform, Microsoft Mesh, into Teams to enable immersive 3D meetings. Additionally, Microsoft launched its GenAI-powered assistant Copilot for its Dynamics 365 Guides platform, enabling more queries to be resolved more efficiently.
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