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California bill proposes limitations to self-checkouts at large grocery and drug retail stores
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Automated Stores

Automated Stores

May 7, 2024

California bill proposes limitations to self-checkouts at large grocery and drug retail stores

Industry news

  • A proposed legislative measure in California, Senate Bill 1446, is set to restrict the use of self-checkout kiosks in large grocery and drug retail stores. This move aims to curtail retail theft, create more jobs, and ensure the safety of workers and customers.

  • The bill mandates that employees supervise no more than two self-checkout stations simultaneously and be relieved from all other duties during this task. Stores with self-checkout options should also include at least one manual checkout station. Self-checkout lanes should cater to customers buying 10 or fewer items. The purchase of ID-required items and those having theft-deterrent measures need to revert to manual checkouts when self-checkout service is available. A worker and consumer impact assessment is also required before any AI-based technology is introduced.

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