Forwrd.ai, a no-code data science automation platform for revenue operations (RevOps), has acquired LoudnClear.ai, a conversational AI platform, for an undisclosed sum.
LoudnClear.ai offers a multi-layered conversational AI platform that uses natural language processing (NLP) and machine learning to enable customer support teams to analyze unstructured data and customer sentiment. The acquisition will allow Forwrd.ai to incorporate LoudnClear.ai's data enrichment capabilities and integrations with platforms like Salesforce Service Cloud, Zendesk, and Intercom.
Forwrd.ai offers a no-code data science platform that enables RevOps executives to build predictive models that connect marketing, sales, and support data. Users can analyze, predict, and generate action plans relating to growth trends and create specific models for a range of use cases, such as product qualified lead and account scoring and churn prediction.
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