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Guesty launches AI-powered website builder and review analysis tool to enhance product offering
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Sep 12, 2024
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Sep 12, 2024

Guesty launches AI-powered website builder and review analysis tool to enhance product offering

Product updates

  • Guesty has introduced two new AI-powered features: An AI Assistant website builder and ReviewSmart AI. These tools are designed to help property managers create websites and analyze guest reviews more efficiently.

  • The AI Assistant enables property managers to streamline website creation using GenAI. ReviewSmart AI is an intelligent analytics tool that categorizes negative guest reviews into actionable insights, organizing feedback into key categories such as noise, cleanliness, check-in, communication, and guest expectations.

  • The company reports that since the beta launch, the AI Assistant has been adopted by 25% of Guesty's website builder users. At the same time, ReviewSmart AI has become one of the platform's more popular dashboards among advanced users.

  • Analyst QuickTake : Guesty has been focused on integrating GenAI functionality into its core product. In July 2024 , the company launched "ReplyAI," a GenAI messaging tool that analyzes previous guest-host correspondence to generate accurate and timely responses.

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