Cartwheel, an on-demand delivery management platform that provides solutions for restaurants and other retail options, partnered with ChowNow, a white-label online ordering platform for restaurants, to extend its hybrid (self and third-party) delivery suite to independent restaurants and small businesses.

The partnership allows independent restaurants to grow by providing the tools to scale its delivery and expand capacity. It also gives restaurants the option to 1) provide in-house delivery for the more financially feasible orders; and 2) outsource the remaining orders to third-party services, thereby maintaining control over its delivery operations. Additionally, Cartwheel’s services include solutions for in-house delivery, including customer engagement, a driver app, and dispatch tools for managers. 

Through this partnership, Cartwheel’s hybrid offerings are accessible to 22,000+ independent restaurants and small businesses powered by ChowNow. Prior to the partnership, Cartwheel’s hybrid delivery tools were only available to large enterprises and chains. 

Cartwheel has partnered with notable brands including Portillo's, P.F. Chang's, Charleys Philly Steaks, and Taco del Mar to date.