<div>
  <p>
    <b>Online food delivery experienced significant growth due to restrictions on dine-in restaurants:</b>
  </p>
  <p>
    Customer transactions at restaurants declined sharply during the height of the pandemic, -37% YoY in April 2020 amid lockdown restrictions and dine-in closure mandates, which improved to -10% YoY by Dec 2020. Meanwhile, digital orders through third-party food delivery apps grew by 207% YoY for the year ended March 2021. Consequently, many online food delivery platforms reported accelerated growth in revenue in FY2020:
  </p>
  <ul>
    <li>
      <p>
        Marley Spoon – +126% YoY in the US
      </p>
    </li>
    <li>
      <p>
        HelloFresh – +107% YoY in the US  
      </p>
    </li>
    <li>
      <p>
        Delivery Hero – revenue growth of 95% YoY globally
      </p>
    </li>
    <li>
      <p>
        DoorDash – revenue growth of 226% YoY globally
      </p>
    </li>
    <li>
      <p>
        Deliveroo – revenue growth of 57.5% globally
      </p>
    </li>
  </ul>
  <p>
    <b>Major online food delivery platforms took initiative to help restaurants:</b>
  </p>
  <ul>
    <li>
      <p>
        UberEats and DoorDash waived fees charged to restaurants at the onset of the pandemic.
      </p>
    </li>
    <li>
      <p>
        DoorDash launched the Main Street Strong program in May 2020 and announced a five-year USD 200 million Main Street Strong Pledge in November 2020 to continue supporting restaurants and drivers.
      </p>
    </li>
    <li>
      <p>
        DoorDash said it will offer a further USD 10 million in cold weather grants to struggling restaurants in October 2020.
      </p>
    </li>
    <li>
      <p>
        GrubHub collaborated with the Restaurant Strong Fund in November 2020 to offer independent restaurants USD 2 million in grants to help with outdoor dining during the winter.
      </p>
    </li>
  </ul>
  <p>
    <b>State and local governments capped online food delivery commissions:</b>
     
  </p>
  <p>
    As a relief measure for restaurants, several US cities, such as Washington D.C., New York, San Francisco, and Jersey City, implemented a temporary cap on commissions charged by online food delivery platforms. Rate caps ranged from 20% (New Jersey) to 10% (Oregon), with most cities setting rate caps at 15% (New York, San Francisco). While these commission caps have since been lifted in some states and cities (such as Washington, Denver, and Chicago), following a lifting of restrictions on indoor dining, a few cities (New York, San Francisco) are now passing legislation to make these commission caps permanent.
  </p>
</div>


COVID19-IMPACT

<div>
  <p>
    As of July 2021, Doordash was the most dominant player in the space with a 57% share of the US online food delivery aggregator market, ahead of global leader UberEats (23%) and legacy US market leader Grubhub (16%). The company, which hadn’t reached 50-state penetration until 2019, took over as market leader from Grubhub that year, and has since further eroded Grubhub’s market share (from  40% in August 2018). However, market share is fragmented across US major cities. DoorDash, for example, is dominant in its home market San Francisco, as well as in Houston and Washington, while UberEats leads in Miami and gained significant market share in Los Angeles through its acquisition of disruptor Postmates in 2020. New York is pretty evenly split among the three players, in terms of share of sales.
  </p>
  <p>
    In the more niche meal kit segment, German company HelloFresh is the largest player in the US, with an estimated market share of almost 60% as at September 2020. The company’s market share growth in the US has mainly come at the expense of rival Blue Apron, whose US market share has declined significantly (from over 20% in January 2019 to roughly 9% by July 2020), amid diminishing customer loyalty. 
  </p>
  <p>
    Subasket is the highest funded disruptor in the prepared meals segment. The company, which began operations as a meal kit provider, expanded into prepared meals in August 2020 followed by the launch of its full-service food delivery model in January 2021.  
  </p>
  <p>
    Ordermark (more than USD 150 million) and Deliverect (~USD 87 million) are the highest funded disruptors. Both companies operate online ordering platforms for restaurants and have surpassed the USD 1 billion order value mark.
  </p>
</div>


<div>
  <p>
    The aggregator (general) segment is highly populated compared to the other niche segments, mostly due to its large potential market size. The segment is the popular pick for incumbents, which are mostly established tech players with an existing e-commerce presence. More established/mature disruptors are also largely present in the aggregator (general) segment, as well as in meal kit delivery. 
  </p>
  <p>
    The larger disruptors in the general aggregator segment - including DoorDash, Deliveroo, and Delivery Hero – are in growth stage, and have regularly raised capital from the equity and equity-linked issuance markets over the last two years. The general aggregator segment also has some newer startups in the pre-seed/seed stage using alternative business models (e.g., commission-free) or operating in niche sectors (e.g. high-end restaurants) to try to compete with larger incumbents and disruptors.
  </p>
  <p>
    The majority of startups in the seed or pre-seed stages tend to be clustered in the meal kit delivery and prepared meal delivery segments, with these two segments also seeing more early stage start-ups.
  </p>
</div>


<div>
  <p>
    Headquartered in Spain, Glovo operates an on-demand delivery app, connecting customers to independent local couriers to send or purchase a range of  goods including food, pharmaceutical items, groceries, and gifts. The company uses a hybrid business model for its quick commerce (q-commerce) operations, involving a mix of merchant partnerships and its own network of 18 dark stores as at January 2021 (with plans to expand to 200 dark stores by the end of 2021). The company  also launched a portfolio of eight virtual/delivery-only food brands in July 2021, under which Glovo provides the menu, ingredients, brand name and recipes to restaurants, who operate under the selected brand using their existing facilities and staff. According to Glovo, the program, titled Glovo Concepts, was designed to assist restaurants impacted by the pandemic to launch fresh brands rapidly with minimum investment costs, while using Glovo’s delivery service. The company aims to sign on over 1,000 restaurants for Glovo Concepts by the end of 2021 (vs. ~300 restaurants as of June 2021), while doubling the number of brands offered.
  </p>
  <p>
    Glovo operates in over 20 countries, including Portugal, Italy, Poland, Romania and Kenya, servicing 3.8 million active customers via a network of 58,000 couriers as of September 2021, with established ties to 89,000 local shops and restaurants. The company claims to be a market leader in 80% of the countries where it has operations. Glovo divested its Latin American operations in September 2020, exiting eight countries and selling its assets to rival Delivery Hero, in a deal worth up to EUR 230 million (~USD 274 million). The company had previously exited its Middle Eastern operations in Turkey and Egypt, in January 2020, which management attributed to the Middle East being too competitive for Glovo to pursue further expansion. Following the successive divestments, the company announced plans to focus on strengthening its presence in core markets while expanding across Africa, Southern and Eastern Europe. As part of its geographical realignment, Glovo launched operations in Moldova, Uganda and Kyrgyzstan in October 2020, and subsequently acquired Ehrana (one of Slovenia’s largest food delivery companies) in May 2021. The company also acquired Delivery Hero’s Balkan peninsula operations in May 2021, for a transaction value of around EUR 170 million (~USD 202 million). In September 2021, it announced plans to invest an additional EUR 50 million (USD 60 million) over the next 12 months, to fund its expansion in Africa, focusing on countries such as Tunisia. Africa accounted for around 30% of Glovo’s geographical footprint, as at Sep 2021, with grocery sales reportedly contributing roughly 50% of the company’s business in some countries. According to Glovo, the fresh investment will make its platform available to 6.5 million consumers in Africa.
  </p>
  <p>
  </p>
  <p>
    Glovo is also bullish on the on-demand grocery delivery space. The company expects its Q-Commerce division to hit an annual Gross Transaction Value (GTV) of over EUR 300 million (USD 354 million) in 2021 and exceed EUR one billion by end 2022.  In September 2021, it announced plans to acquire two regional on-demand grocery delivery companies, Lola Market and Mercadão. Lola Market operates across 14 cities in Spain and provides delivery from large retailers such as Carrefour, Lidl, and Dia, as well as from specialized shops and traditional markets. Mercadão was launched in Portugal in 2018 and offers consumers two-hour free delivery on big baskets from retailers such as Decathlon and Pingo Doce. The two companies collectively hold a portfolio of over 30 merchant partners across the two countries. Glovo believes the acquisitions will enable it to build stronger retailer partnerships and offer consumers big-basket purchases.  
  </p>
  <p>
    Glovo charges its merchant/restaurant partners a commission on products sold through its platform, while customers pay a delivery fee.  Restaurants are not required to pay a joining fee for the use of Glovo Concepts, but are subject to commission charges.
  </p>
  <p>
    In March 2021, Glovo raised USD 528 million (EUR 450 million) from a series F funding round, led by investors Lugard Road Capital and the Luxor Capital Group, with plans to utilize the funds to expand its “q-commerce” service. The company also announced plans to hire 200 engineers to work in its Barcelona, Madrid and Warsaw bases. The funding round followed a strategic partnership with Stoneweg, a Swiss real estate firm, in January 2021, with Stoneweg contributing USD 100 million to co-develop q-commerce, by improving the distribution network in areas where Glovo has operations.
  </p>
  <p>
    Glovo had an estimated value of USD 1.7 billion, as of March 2021. According to the company, it is the second privately held company in Spain to pass the USD 1 billion valuation mark.
  </p>
</div>


Glovo

<div>
  <p>
    Wolt is a Finland-based online food delivery platform founded by CEO Miki Kuusi (former CEO of Slush, an annual startup and tech conference) that delivers a variety of food from restaurants to homes and offices. Wolt initially focused on being a mobile-first app and only later optimized its web approach to create an online platform for customers. The company’s proprietary algorithm optimizes customer experience continuously as well as logistics (calculating routes in real-time) to increase delivery efficiency.
  </p>
  <p>
    As of January 2021, the company operates in 129 cities in 23 countries, most of which are Nordic and Eastern European, with Germany the latest nation to join the fray (August 2020). Further, it has connected with more than 30,000 restaurants and over 60,000 couriers. Wolt’s revenue exceeded EUR 30 million (approximately USD 34.2 million) in 2018, and was recognized as the second-fastest growing company in Europe in 2020 by the Financial Times.
  </p>
  <p>
    Wolt received an investment of EUR 7.5 million (approximately USD 8.8 million) from Lukasz Gadowski, co-founder of Delivery Hero, in October. Wolt looks to compete with dominant competitor Just Eat Takeaway for the German market, having launched in Berlin, Germany in August 2020. In January 2021, the company raised USD 530 million in a new venture round.
  </p>
</div>


Wolt

<div>
  <p>
    MunchOn Eats provides an online platform where restaurants can market, receive, and execute online deliveries and orders with secure payment methods. MunchOn Eats can integrate its platform directly with more than 35 point of sale (POS) systems such as Positouch and Revel. The company offers delivery or pickup from restaurants.
  </p>
</div>


MunchOn Eats

<div>
  <p>
    Switzerland-based Foodetective is an integrated restaurant software platform that consists of two main product offerings: a restaurant discovery platform for end users and an operations platform called Foodetective for Business, designed for restaurants and grocery stores. 
  </p>
  <p>
    The operational platform includes reservations, delivery, HR, social media, logistics and inventory management, and finance. As of May 2021, the platform caters to more than 300 vendor partners and Point of Sale (POS) subscribers, including Square, Uber Eats, Stripe, Orkestro, and Nestle. 
  </p>
  <p>
    In March 2020, the platform launched its commission-free online food delivery service by partnering with courier companies such as Stuart and Velocity for deliveries. The service is priced at EUR 25 (USD 30) per month on a subscription basis. 
  </p>
  <p>
    In May 2021, the company raised USD 2 million in seed funding that included participation from private investors Serge Schoen, Filippo Catalano, Imai Jen La Plante, and Charles Lorenceau. The company has partnered with 17,500 restaurants, bars, and food and beverage companies across Europe and plans to enter the US market. 
  </p>
</div>


Foodetective

Aggregators (General)

<div>
  <p>
    DoorDash operates an online food delivery platform, connecting restaurants with customers, across the US, Australia, Canada and Japan. As of July 2021, the company was the market leader in the US among OFD players, with an estimated 57% market share. Its US operations span over 4,000 cities, with more than 400,000 restaurant partners servicing over 18 million customers, as of April 2021. DoorDash is one of the first startups (along with Postmates) to offer a delivery facility through an aggregator platform, which competitor GrubHub only started in 2015. The company has also expanded into grocery and convenience store delivery over the last 2-3 years, with a hybrid business model consisting of a mix of supermarket partnerships and its own network of dark stores.
  </p>
  <p>
    In contrast to competitor UberEats - which has expanded aggressively through a series of acquisitions - Doordash has predominantly grown organically, with the support of a few strategic acquisitions. In its largest acquisition to date, the company bought rival online food delivery platform Caviar in August 2019, for USD 410 million. The acquisition strengthened Doordash’s market share in Pennsylvania and Oregon, where Caviar had more than 10% market share. The company subsequently acquired Chowbotics, the developer of a stationary salad-making robot, “Sally,” in February 2021, with the acquisition  expected to expand the menu offerings of partnered restaurants and provide greater “access to fresh and safe meals."
  </p>
  <p>
    Prior to the pandemic, DoorDash charged restaurants a commission of up to 30% of order value, and a service or delivery fee from customers, depending on the type of service (takeout or delivery). However, during the height of the Covid-19 pandemic, third party delivery platforms were criticised for their heavy commission fees, with several cities across the US imposing a temporary 15% delivery commission cap to support restaurants, given their higher dependency on third party food delivery providers. In response, DoorDash introduced a new three tiered commission structure for US restaurants (with less than 75 locations) in April 2021, ranging between 15%-30% delivery commission (+6% pickup commission), with limits on 1) delivery area; 2) app visibility; and 3) access to high-value DashPass customers, for the lower commission range. Under the new commission structure, consumers bear a higher share of delivery costs. Consumers who subscribe (USD 9.99 per month) to DashPass, however, are eligible for zero delivery fees on orders over USD 12.00. The company classifies DashPass subscribers as “high-value”, likely due to their frequency of ordering food delivery. DoorDash, along with competitors Grubhub and Uber Eats, filed a lawsuit against New York City in September 2021, to block new legislation that caps delivery commissions charged by third-party apps at 15%. The company previously teamed up with Grubhub to sue the city of San Francisco in July 2021 following the enactment of a permanent commission cap.
  </p>
  <p>
    DoorDash also operates other business models such as 1) DoorDash Self-Delivery: a platform that allows restaurants and food businesses to have a listing on the DoorDash platform, while using their own delivery people and setting their own delivery zone and fees (lower commission vs. restaurants that use DoorDash’s drivers); and 2) DoorDash Drive (Drive): a white-label product, which allows participating restaurants to offer delivery through their own apps or websites (instead of the DoorDash app) with delivery being carried out by DoorDash drivers. Drive restaurant partners including Chipotle, Denny’s, Wingstop and Little Caesars.
  </p>
  <p>
    For FY2020, DoorDash reported a surge in revenue, up 226% YoY to USD 2.9 billion, supported by a strong 210% YoY increase in orders to 816 million, which resulted in a 207% rise in Marketplace GOV to USD 24.7 billion. The company attributed the sharp growth in order volumes to favorable conditions for food delivery (lockdown measures and in-store dining restrictions) and a rise in orders done through its Drive platform. Despite the strong topline performance,  DoorDash failed to report a profit, recording a loss per share of USD 7.39, though 52% lower than the previous year’s loss.
  </p>
  <p>
    In August 2021, SoftBank sold 11.4 million shares of DoorDash at a valuation of around USD 2.2 billion. 
  </p>
</div>


DoorDash

<div>
  <p>
    Berlin-based Delivery Hero offers online food delivery services through partnerships with more than 500,000 restaurants. The company has also expanded into quick commerce (Q-commerce) and  delivers flowers, pharmaceuticals, and groceries, using a hybrid business model consisting of merchant partnerships and its own network of dark stores/warehouses. Delivery Hero operates in more than 50 countries (across Europe, Latin America, Asia, the Middle East, and North Africa), under around 13 brands.
  </p>
  <p>
    Delivery Hero has carried out a series of acquisitions and brand launches aligned to its expansion plans in focus markets. The company acquired Danish startup Hungry in October 2021 to strengthen its foothold in the Nordic region. Prior to that, it acquired food delivery platform Glovo’s Latin American operations in 8 countries in September 2020, paving the way for Delivery Hero by eliminating Glovo in three markets (the Dominican Republic, Panama, and Argentina), where both companies were competing head-to-head. In March 2021, it acquired South Korea’s largest online food delivery platform, Woowa (82% market share; 15.8 million monthly active users as at November 2020). The transaction, which required Delivery Hero to divest its own South Korean food delivery app Yogiyo (ranked second in terms of market share), strengthened the company’s presence in Asia, which it views as a key growth region. As part of its Asia strategy, the  company also launched operations in Japan (under its Foodpanda brand) in September 2020, following launches in  Laos, Cambodia and Myanmar in 2019. It also initiated a soft relaunch in its home market Berlin in June 2021. Delivery Hero had previously sold its German operations to Takeaway.com in December 2018, but decided to re-enter the market following positive changes in consumer demand, with plans to expand across Germany in 2021.
  </p>
  <p>
    For FY2020, Delivery Hero reported a 95% YoY increase in revenue to EUR 2.8 billion (USD 3.3 billion) and a 66% YoY growth in its Gross Merchandise Value (GMV) to EUR 12.4 billion (USD 14.8 billion). Total orders grew 96% YoY to reach 1.3 billion. The company is still in the red, with an adjusted EBITDA loss of EUR 567.7 million (USD 675.8 million) for FY 2020. For FY2021, the company expects revenue to range between EUR 6.4-6.7 billion (approximately USD 7.5-7.9 billion), implying growth of 126%-136% YoY. Additionally, the company estimates a GMV target in the range of EUR 33-35 billion.
  </p>
  <p>
    Delivery Hero was included on the DAX 30 index in August 2020. The company had a market cap of EUR 30.2 billion (approximately USD 35.6 billion) as of August 2021. In September 2021, the company raised EUR 1.25 billion (~USD 1.5 billion) from a convertible bond sale to institutional investors, via a private placement. It plans to use the proceeds for general corporate purposes and to capitalize on potential new investment opportunities. The new bond issuance marked Delivery Hero’s third venture into the equity-linked issuance market over the last two years.
  </p>
</div>


Delivery Hero

<div>
  <p>
    UK-based Deliveroo operates an online food delivery platform, connecting consumers with over 115,000 restaurants and grocers, via a network of more than 100,000 riders, as of August 2021. While the company also operates Marketplace+, a platform for restaurants who have their own delivery riders, most restaurants use Deliveroo’s riders (classified as independent contractors). The company claims that restaurants can generate a potential 30% increase in revenue from takeaways, by partnering with Deliveroo. Deliveroo operated across 12 countries as of August 2021, including the UK, Australia, Belgium, France, Hong Kong, and the United Arab Emirates. The company exited the German market in 2019, as a result of tough competition from Dutch rival Just Eat Takeaway.
  </p>
  <p>
    Deliveroo charges restaurants commission fees on delivery orders, while customers are charged delivery fees and small order fees. The company also offers consumers a two tiered monthly subscription product, Plus, by which members pay a fixed monthly subscription fee ranging from GBP 3.49/month - GBP 7.99/month (USD 4.82/month - USD 11.03/month) and receive free delivery on orders that meet minimum spend requirements.
  </p>
  <p>
    Deliveroo has also expanded into grocery and convenience store delivery, with over 70% coverage of the UK population through a number of partnerships with retail chains, including Aldi, Waitrose, Sainsbury’s and Morrisons. The company reported, in August 2021, that it currently generates a gross profit per order of GBP 2.10 (~USD 2.90) for on-demand grocery in the UK and Ireland, vs. GBP 2.40 (~USD 3.31) for restaurant delivery. Deliveroo also sees potential to generate non-commission revenue in this sector, in areas such as FMCG advertising.
  </p>
  <p>
    For the financial year 2020, Deliveroo reported a 64% YoY increase in gross transaction value (GTV), which reached GBP 4.1 billion (USD 5.67 billion). The company’s gross profit (GP)  almost doubled YoY to GBP 357.5 million for the year. However, despite the steep rise in transaction value and gross profit, Deliveroo reported an underlying net loss of GBP 223.7 million (USD 309 million) in 2020, compared to GBP 317 million (USD 438 million). For 2021, the company upgraded GTV growth guidance to 50%-60%, from 30%-40% previously, on the back of a strong performance in Q2 2021.However, Deliveroo anticipates GP margin contraction toward the lower end of its initial guidance range of 7.5%-8% due to prospective investments in H2 2021.
  </p>
  <p>
    In March 2021, Deliveroo’s share price plunged by 30% (vs. its issue price) on its London stock exchange debut, wiping out nearly USD 2 billion from its initial valuation, making it the biggest IPO flop in London in recent years. Deliveroo recently faced backlash over its gig economy status with high-profile investors rejecting the company’s IPO. The company has also stated that it is likely to shut down its operations in Spain due to recent gig economy law changes, which mandate that riders must be employed as staff.  Investors were also concerned about the company’s dual-class share structure, which gives founder and CEO, Will Shu, greater voting power. The company will move to a traditional single-share class structure after three years of this dual-class structure.
  </p>
  <p>
    Deliveroo appointed Devesh Mishra (former Vice President, Global Supply Chain at Amazon) as its new Chief Product and Technology Officer (CPTO) with effect from early September 2021. The new CPTO will be responsible for Deliveroo’s technology organization, inclusive of engineering, data science, design, and product development functions.
  </p>
</div>


Deliveroo

On-demand delivery platforms that offer a wide range of items (such as various cuisines, groceries, etc)

<div>
  <p>
    Founded in 2017, Grabit is an on-demand delivery mobile application that also provides online food delivery. Grabit fulfills the deliveries with drivers who work as subcontractors. As of June 2020, the startup had raised USD 640,000 in funding.
  </p>
</div>


Grabit

<div>
  <p>
    Chekout, an online food delivery service in New York City promising fair delivery fees that will benefit both restaurants and diners. 
  </p>
  <p>
    Founded in 2020, during the onset of the Covid-19 pandemic, Chekout’s goal is to keep its fees low so that its partner restaurants can stay in business. The company claims a maximum New York City-area delivery fee of USD 2.50—no matter the distance or order amount. This is estimated to be 17-81% cheaper than its major competitors, UberEats and Postmates.
  </p>
  <p>
    Chekout also claims that restaurants are not charged for using the service. 
  </p>
  <p>
    As of March 2021, Chekout has signed up over 100 New York restaurants with plans to expand its business throughout the United States.
  </p>
</div>


Chekout

<div>
  <p>
    Delivery Co-op is an online food delivery service based in Lexington, Kentucky that does not charge restaurants a per-order surcharge.
  </p>
  <p>
    Customers can subscribe to the app for USD 25/month with 100% of sales going to the restaurants. Users can place orders as many times as they wish with unlimited delivery and no extra fees.
  </p>
  <p>
    Founded in 2021, the company has partnered with popular Lexington restaurants with 50 more reportedly on the waiting list.
  </p>
</div>


Delivery Co-op

<div>
  <p>
    Founded in May 2020, To GO Eatz delivers food from local restaurants to homes and workplaces in Marianna, Florida. Customers can place orders on the To GO Eatz website and app or via phone call, with all payments made online. Service charges are mile-based depending on the distance between the restaurant and the delivery destination.
    
    In November 2020, To GO Eatz announced the expansion of its services to Chipley, Washington County. The company will be the exclusive delivery partner for Cancun’s, Javiers, and BJ's Grill in Washington County.
  </p>
</div>


To GO Eatz

<div>
  <p>
    Founded in 2020, Hartlepool Eats is an online food delivery platform that caters to local restaurants in Hartlepool, England. 
  </p>
  <p>
    Hartlepool Eats charges between 5%-10% commission for each order compared to 20-35% charged by competitors. As of March 2021, Hartlepool Eats has 68 local businesses signed up, with 10 registered to exclusive deals.
  </p>
  <p>
    Also in March 2021, the company stated they have planned to branch out their services to Middlesbrough and have already signed up 22 takeaway restaurants. The launch is expected to take place in the beginning of April. 
  </p>
</div>


Hartlepool Eats

<div>
  <p>
    Based in New York, Slice offers online pizza ordering through their website and mobile application. The startup communicates customer orders with the pizzeria via email, fax or phone; orders are then delivered by the restaurant's own drivers. Slice does not operate a delivery service and only acts as an aggregator. The startup charges a flat fee of USD 2.25 per order. 
  </p>
  <p>
    As of 2020, Slice served more than 8,500 US cities with more than 12,000 pizzeria listings on their platform. The startup also helps local pizzerias digitize their entire business, from creating a website and improving their search engine optimization, to ordering supplies for the restaurant.
  </p>
  <p>
    In March 2021, Slice launched a POS system along with a loyalty program for its diners. The POS system named Slice Register is a combination of hardware and software. It connects with Slice’s online ordering system and includes features such as email, mobile marketing and consolidated customer profiles. The POS system is provided to pizzerias at no initial charge. The company states that the only fee for 2021 will be for payment processing while further pricing will be implemented the following year. The loyalty program entails that diners who order pizzas via Slice will be eligible to receive a free large cheese pizza for every eight orders placed worth USD 15 or more. The online delivery platform confirms that the free pizza will be paid by Slice and not the restaurant. 
  </p>
  <p>
    In April 2021, Slice raised USD 40 million in a Series D funding round led by Cross Creek, with participation from KKR, GGV Capital, and Primary Ventures, as well as former Twitter executives Dick Costolo (former CEO) and Adam Bain (former COO). The round brings the company’s total funding to approximately USD 125 million.
  </p>
  <p>
  </p>
</div>


Slice

<div>
  <p>
    HungryPanda, founded in the UK, specifically provides authentic Chinese food delivery options as well as an online Chinese supermarket. The company operates in six countries: the UK, the US, Canada, France, Australia, and New Zealand. The app is only in Mandarin, with 24/7 bilingual customer service, as it aims to bring familiarity to overseas Chinese customers when ordering authentic Chinese food. The company uses WeChat, a Chinese messaging app, to market its platform. As of November 2020, the company expanded to 47 cities in six countries, of which 16 locations were added after February 2020. Having grown by around 30-fold in three years, the company claims that it is profitable in the UK and major cities, including New York, and expects to be so in other localities too. 
    
    In November 2020, the company raised USD 70 million to invest in technology, double the headcount to 1,000 employees, and continue its global expansion strategy. The company also hopes to strengthen its position in the US, Australia, and Canada, while being predominantly UK-focused in Europe.
  </p>
</div>


HungryPanda

<div>
  <p>
    Fantuan was founded in Canada in 2014 with the launch of a Chinese-language delivery app, to cater to the Chinese community in the region, such as international students, immigrants and Chinese office workers. The company has now transformed into an online delivery platform specializing in Asian food, serving around 1.2 million users in 40 cities across North America including Vancouver, Toronto, San Francisco, Chicago and Boston. It is reportedly planning expansion into Australia and Europe.
  </p>
  <p>
    
    The company recently launched an English language version of its delivery app, to boost its exposure/order volumes in North America, following an expansion drive across the region in 2020. It has partnered with over 10,000 restaurants, and has a team of more than 8,700 couriers as of September 2021. Fantuan has also expanded the services provided via its app from food delivery to grocery and convenience store delivery, errand services, and online reviews. The company also provides marketing services for new restaurants prior to opening, and designs promotions/ads for restaurants planning to launch online.
  </p>
  <p>
    Fantuan claims to have become profitable within two years of its launch. In 2020, its revenue surged by nearly 400% YoY, and the company expects to post significant growth for 2021 as well. It raised USD 35 million in a Series B funding round in January 2021.
  </p>
  <p>
  </p>
</div>


Fantuan

<div>
  <p>
    New York-based Sharebite is an exclusive food delivery company for workplaces with operations in Chicago, the Bay Area (San Francisco/Oakland), Austin, Charlotte, Irvine, and Washington, DC.
  </p>
  <p>
    The platform has a network of more than 3,000 restaurant partners across the US with a focus on corporate clients. The company has partnered with notable clients including investment banks, law firms, asset management companies, and professional service firms such as Credit Suisse, Neuberger Berman, Cravath, and Sullivan & Cromwell. Every order placed on Sharebite is matched by a donation toward relieving child hunger in local communities.
  </p>
  <p>
    In November 2020, the company launched “Sharebite Stations'', a post-pandemic lunch solution that provides a contactless ordering experience and reduces waste, as opposed to buffet options. Orders are placed using Sharebite’s app and curated from local restaurants including Chopt, Dig, Naya, Dos Toros, and Veggie Grill. Demand for Sharebite Stations has risen sharply, with companies like WeWork, Coinbase, Better.com, McKinsey, and Horizon Media among the more than 100 companies nationwide in the pipeline for deployment. The company states that despite the onset of the Covid-19 pandemic, Sharebite’s focus on companies with employees returning helped the company grow its contracts by 400% in 2020.  
  </p>
  <p>
    In May 2021, the company raised USD 15 million in Series A funding. The round was led by Lafayette Square and included the participation of Seamless (now part of GrubHub) and Delivery Hero, a leading European food delivery platform. The new funds will be utilized to accelerate the expansion of Sharebite Stations across metropolitan markets in the US as more companies aim to bring employees back to work.
  </p>
</div>


Sharebite

<div>
  <p>
    Established in 2015, London-based SUPPER is a premium food delivery service with over 100 high-end restaurants on its platform—including Nobu, Zuma, and China Tang—representing around 15 Michelin-starred chefs in total. The company uses custom Japanese bikes for delivery with gyroscopic stabilization systems and thermal lining to ensure quality. As of June 2021, the company supported 130 restaurants on its platform and a customer base of 85,000 users. 
  </p>
  <p>
    SUPPER charges a commission of 20 - 25% from restaurants and a flat delivery fee of GBP 5 (USD 7) from customers, with a typical minimum order value of GBP 25 (USD 36). Generally, the price of a meal quoted on the platform is the same as the dine-in option at the restaurant. The company’s delivery riders are entitled to a fixed wage of GBP 9 (USD 13) per hour.  SUPPER directly employs and trains its delivery drivers, distinguishing itself from other food delivery providers who employ gig economy workers at a lower wage. The company experienced a surge in orders during the pandemic-related lockdown, with growth of 1,200% YoY reported in November 2020.  
  </p>
  <p>
    In June 2021, the company raised GBP 1.1 million (USD 1.6 million) in a fundraising round organized by Growthdeck, with plans to raise an additional GBP 500,000 (USD 714,000) in July. SUPPER plans to use the funds raised to expand its operations in London, with an aim of increasing its restaurant partnerships to 300 and growing its customer base to 120,000 by the end of 2021. The company also plans to implement a digital marketing strategy with a focus on expanding its geographic reach in line with the development of local partner kitchens.  
  </p>
</div>


SUPPER

Aggregators (Specialized)

On-demand delivery platforms that offer specific types of food or cuisine

<div>
  <p>
    Headquartered in Chicago, Quicklly (formerly known as MyValue365) delivers South Asian food and groceries, such as ethnic spices, fresh produce, and meat. The company claims to be the first and only South Asian online food delivery platform in the US so far. It offers food delivery from local Indian restaurants as well as subscription-based Indian prepared meal plans and meal kit plans (tiffin and meal basket services). The company’s proprietary in-house technology enables the identification of popular menu items to meet customer demand, while also helping vendors to diversify their offerings.  
    
    Most vendors are small businesses that are not listed on any third-party e-commerce sites or apps. Customers can place orders from multiple restaurants and grocers to be delivered in one go. As per the company, as of November 2020, it has more than 60 partnered local vendors and almost 15,000 customers. Furthermore, the company claims that its YTD 2020 revenue grew sevenfold, supported by its average order size doubling and customer base growing fourfold.
    
    In November 2020, the Chicago-based company expanded to the San Francisco Bay Area. The city of San Francisco is the company’s first expansion market, extending to San Mateo. The company hopes to benefit from the San Francisco Bay Area’s high concentration of South Asian residents and has partnered with more than 30 Bay Area businesses.
  </p>
</div>


Quicklly

<div>
  <p>
    Founded in 2020, Grubify is a food delivery platform dedicated to campus students. Users order from a list of frequently updated menus from campus dining halls and the food is delivered by campus students making an extra income. In March 2020, the startup received the official approval from Columbia Dining to launch a beta program with 200 student users.
  </p>
</div>


Grubify

<div>
  <p>
    Get Vegan Grub (formerly known as IndieHob), headquartered in Manchester, UK, is an online vegan and vegetarian food delivery platform working with local independent food businesses. The company, founded by Prashant Kumbhat, brands itself as a “cruelty-free alternative to Deliveroo, Just Eat, and Uber Eats.” Partnering local restaurants and home chefs do not have to pay any joining fees or monthly fees; a small commission is charged at sale. As per the company, this commission is not as high as those set by other online food delivery platforms. Partnered restaurants and home chefs may be solely vegan/ vegetarian or may offer customized vegan/vegetarian dishes on the platform.
  </p>
  <p>
    As of October 2020, the company shared plans to partner with an undisclosed UK-based delivery company to expand delivery services across the UK. Customers in other cities, too, will then be able to make orders via Facebook, Twitter, Instagram, and Whatsapp, in addition to the Get Vegan Grub website. Partner chefs will be able to use their own delivery riders or utilize the company’s delivery partner. The company is also looking at expanding its range of cuisines and partnering with more food businesses.
  </p>
  <p>
    Get Vegan Grub which is operational only in Manchester as of October 2020, hopes to enter the London market in February 2021.
  </p>
</div>


Get Vegan Grub

<div>
  <p>
    Gousto is a subscription-based recipe kit startup based in the UK. Customers have the option to select from two-person or family box options, with a choice between two and four recipes that may price a serving between USD 3.80 to USD 7.90. Gousto has a range of recipes catering to different customer preferences such as vegetarian, plant-based, gluten-free, dairy-free, DIY pizza bases, lean in 15, healthy choice, 10-minute meals as well as oven-ready options.  
  </p>
  <p>
    As of 2019, Gousto was delivering nearly 1.5 million  meals every month. The startup in its recent funding round in April 2020 raised around USD 38 million and expects to use the funding to develop its AI engine, which suggests personalized recommendations for recipes and strengthens its back-end tech operations to optimize logistics and other operations.
  </p>
</div>


Gousto

<div>
  <p>
    Sunbasket is a meal kit startup that offers customers a variety of options for breakfast, lunch, and dinner. The startup offers menus that cater to a range of diets such as paleo, gluten-free, carb-conscious, diabetes-friendly, and pescatarian. Depending on the serving (two or four people) and meal plan (two, three, or four times a week), the price of a meal could range between USD 10.99 to USD 12.99 per serving.
  </p>
  <p>
    In January 2021, Sunbasket announced the expansion to full-service meal delivery, including ready-to-heat meals and a range of food items such as sides, snacks, and pantry staples. Its “Fresh & Ready” meals category provides oven-ready meals that are included in its weekly menu options priced at USD 10.99 per serving. Sunbasket delivers meal kits to most US states, except Alaska, Hawaii, Montana, New Mexico, and North Dakota. 
  </p>
  <p>
    In October 2021, the company signed a prepared meals partnership with online grocery delivery service Instacart. Instacart Marketplace will feature a Sunbasket-branded storefront that allows customers to purchase a meal starting at USD 11.99 per serving, with the option of weekly delivery with no subscription. This partnership is expected to allow Sunbasket to reach more than 85% of US households. 
  </p>
  <p>
    Its latest funding in May 2019 raised USD 30 million in a Series E funding round, led by PivotNorth Capital. Funding was used to expand the company’s offerings and personalization options based on different lifestyles.
  </p>
</div>


Sunbasket

<div>
  <p>
    Based in New York, the startup delivers fresh, ready-to-blend vegetables, fruits, nuts, and other ingredients to make smoothies, parfaits, sundaes, and soups. The main focus of the company is to provide clean eating breakfast options. Daily Harvest uses a farm freezing process to preserve the nutrients and the flavor of the ripened fruits. Furthermore, the company only sources plant-based, organic, unrefined ingredients for its recipes. Daily Harvest uses a subscription model where the customers can build their meal plan for a week or a month. As of 2018, Daily Harvest had 100,000 subscribers in the USA.
  </p>
</div>


Daily Harvest

<div>
  <p>
    Gobble is a meal kit delivery startup that offers dishes that only take 15 minutes to cook and prepare. The company sends consumers prepped meals (measured, peeled, chopped and marinated ingredients) that cut down on preparation time. Customers can select from classic, vegetarian or lean and clean dinner menus, with different meal plans (three or four dinners) and servings (two or four people) that are priced at USD 11.99 per meal on average. In its last funding round, Series B in October 2017, Gobble raised USD 14.8 million which it planned to use to hire more staff and expand beyond the 32 states in which it currently operates.
  </p>
</div>


Gobble

<div>
  <p>
    Fresh Prep delivers weekly meal kits, containing pre-cut and pre-portioned ingredients, in reusable, insulated cooler bags to more than “tens of thousands” of customers in over twenty cities in British Columbia, Canada. The company offers subscribers 10 weekly recipes to choose from (with 50% vegetarian and 20% vegan options), at a price per serving starting from CAD 10.00 (USD 8.00) for family plans and CAD 10.88 (USD 8.70) for two person meals, largely in-line with competitors HelloFresh and Marley Spoon. It sources its proteins and produce from local suppliers, including Intercity Packers and Rossdown Farms. Fresh Prep is a certified B corporation, focused on sustainability with a target of being a zero waste business by 2025. It offers consumers a zero waste meal kit, at no additional charge, made from BPA-free reusable plastic and silicone parts to reduce wastage from single-use plastic. The company also offers add-ons, including baked goods, smoothies, and snacks on its online marketplace, curated by local suppliers or its in-house culinary team. Fresh prep claims to be the only Canadian meal kit provider that employs its own delivery drivers.
  </p>
  <p>
    According to Fresh Prep, it has exceeded its income targets in the last three years, with revenue growth of 540 percent over the period. The company saw increased demand during the pandemic, as consumers increasingly chose to order meal kits and cook at home to avoid grocery store trips and the high costs of prepared food delivery.
  </p>
  <p>
    Fresh Prep raised CAD 21 million (~USD 17 million) in a Series B funding round in September 2021. The round was led by Yellow Point Equity Partners, with participation from Renewal Funds which led Fresh Prep’s series A funding round in 2020. Fresh Prep plans to use the new funds for 1) regional expansion, from its current Vancouver base to Alberta; 2) investments in automation and new products, including customizable meal kits and ready-to-eat options; and 3) to expand its team, targeting 80 new hires over the next year, to add to its current count of over 350 employees.
  </p>
</div>


Fresh Prep Foods

<div>
  <p>
    Founded during the Covid pandemic in 2020, UK-based Dishpatch operates a finish-at-home meal kit delivery platform that partners with local restaurants to offer customers curated menus delivered on a weekly basis (every Friday) complete with clear instructions on heating, finishing, and plating. Dishpatch handles logistics, delivery, and customer service while its partner restaurants handle the food preparation. The company’s offering is positioned between peers such as Deliveroo—which delivers fully prepped takeout meals—and HelloFresh(DIY kits with raw ingredients for meal preparation). Dishpatch’s meal kits are priced between GBP 40 - 59 (USD 57 - 84).
  </p>
  <p>
    Dishpatch had partnered with 25 restaurants to deliver over 75,000 meals with a delivery range of over 50 miles as of June 2021. Its restaurant partnerships include Angela Hartnett’s Cafe Murano, Ottolenghi, and Michelin-starred Lima. The company’s service has created an additional revenue stream for restaurants and widened their addressable market size, with 95% of the restaurants on its platform having never delivered food prior to partnering with Dishpatch.  
  </p>
  <p>
    In June 2021, Dishpatch announced that it had raised GBP 10 million (approximately USD 14.3 million) for expansion. The funding round included the participation of venture firms Andreessen Horowitz and LocalGlobe, as well as entrepreneurs including Aron Gelbard (co-founder and CEO, Bloom & Wild), Ian Hogarth (co-founder, Songkick), and Mandeep Singh (co-founder, Trouva). The company plans to use the funding to expand headcount across marketing, tech, distribution, and customer service and add a further 20 restaurants to its platform by 2021. 
  </p>
</div>


Dishpatch

<div>
  <p>
    Mindful Chef, founded in the UK, provides health-focused meal kits with pre-portioned fresh ingredients, free-range chicken, 100% grass-fed beef and UK-landed fresh fish. A weekly box contains between two to five recipes and customers are able to choose from 16 recipes which are changed weekly, with vegan options as well as gluten-free and dairy-free options. The company caters to flexitarians, vegetarians and pescatarians, too. Additionally, the company donates a meal to a child in poverty for each meal purchased. Customers are able to skip, pause, cancel or schedule one-off deliveries at any time. The company also offers frozen meals and smoothies. As of September 2020, the company states that more than 5 million meals have been sold to more than 100,000 customers.
  </p>
</div>


Mindful Chef

Meal Kit Delivery Platform

<div>
  <p>
    German HelloFresh delivers weekly meal kits, containing pre-portioned fresh ingredients and step-by-step recipes, to its subscribers across Europe, North America, Australia and New Zealand, with a global base of 7.3 million active customers as of March 2021. The company is the largest meal kit provider in the US (58% market share), UK (50%) and Canada (54%), as of September 2020. Its meal kits are priced between USD 7.49 - 10.99 per meal, in-line with competitors Blue Apron and Marley Spoon, with consumers subscribing to a weekly (rather than monthly) service, which supports the flexibility to skip weeks.
  </p>
  <p>
    HelloFresh has grown its US presence and product offerings through a combination of acquisitions and organic growth, aligned to its multi-tier brand strategy. The company acquired  premium brand Green Chef in March 2018, and subsequently extended its menu offerings to include organic meals for US customers, including special diets such as ketogenic and paleo. The company’s acquisition of Factor (a ready-to-eat meal company) in December 2020 was aimed at expanding into the convenience-focused customer segment. In terms of organic growth, the company launched its own value brand, EveryPlate, in 2018 for budget-conscious consumers, featuring meal kits that average around USD 4.99 per serving.
  </p>
  <p>
    Overseas, HelloFresh acquired a ~10% stake in Russia’s  largest meal kit provider Chefmarket, in September 2021, through a cash capital increase. The acquisition is in-line with HelloFresh’s long term strategy of selective geographic expansion, and follows recent launches in the UK and Norway. The company views Russia as an emerging market with strong growth potential. HelloFresh has also announced plans to acquire Australia-based ready-meals firm Youfoodz, which would expand its customer base in Australia as well as its presence in the ready-to-heat category.  
  </p>
  <p>
    For FY2020, HelloFresh reported revenue of EUR 3.8 billion (USD 4.5 billion), +111.2% YoY. In the US, the company reported an 8.7% YoY increase in its average order value to EUR 53.50, while order volumes for the year reached 38.7 million (up 87% YoY). The company attributed the steep rise in order volumes to the Covid-19 pandemic, which accelerated a change in consumer behavior. Group adjusted EBITDA increased by 986.5% YoY to EUR 505.2 million (USD 610.3 million) in 2020, delivering a 13.5% margin for the year. The company posted a net profit of EUR 369.1 million (USD 440 million) in 2020, on the back of topline growth and EBITDA improvement, compared to a net loss of EUR 10.1 million in 2019. The company revised its FY2021 guidance in August 2021. Revenue growth guidance (on a constant currency basis) was increased to 45%-55% (previous guidance: 35% to 45%), on the back of high order rates and robust growth in its customer base in YTD 2021. EBITDA margin guidance was, however, reduced to 8.25%-10.25% (previous guidance: 10%-12%), which management attributed to higher-than-expected fulfilment expenses during the year.
  </p>
</div>


HelloFresh

<div>
  <p>
    Marley Spoon (Martha and Marley Spoon), headquartered in Berlin, Germany, is an online meal kit delivery platform operating in eight countries (the US, Germany, Denmark, Austria, Australia, Belgium, Netherlands, and Sweden). The meal plans with pre-portioned ingredients feature famous chef Martha Stewart’s recipes, spice blends, and cooking techniques. Customers can choose from 22 recipes every week, tailored to their specific diet plans, such as vegan, low-carb, vegetarian, and meals that can be prepared in less than 30 minutes. The company offers seasonal produce and specific products made by artisanal producers. 
  </p>
  <p>
    The company delivers to most of the contiguous US, charging a shipping fee of USD 8.99. Meal plan subscriptions are customized for families of two or four members (with options between two and six meals), ranging from USD 49.99 to USD 162.35 per week.  families of two or four members between two and six meals), ranging from USD 49.99 to USD 162.35 per week.
  </p>
  <p>
    In FY2020, group revenue grew by 96% YoY to EUR 254 million ( USD 310 million) on the back of an 83% YoY growth in active subscribers up to 254,000. Segmental revenue witnessed the highest growth in the US market (up 126% YoY), while Australia grew by 76% YoY and Europe by 66% YoY. The company recorded breakeven EBITDA of negative EUR 500,000 (USD 606,000) for the year.
  </p>
  <p>
  </p>
  <p>
  </p>
  <p>
  </p>
</div>


Marley Spoon

<div>
  <p>
    Blue Apron is a subscription-based meal kit delivery company. The company offers meal plans that include between two and four recipes a week, for two or four people, priced between USD 7.49 and USD 9.99 per serving. The company delivers pre-measured, prepped ingredients, and recipes. The company also offers wine that can be paired with meals.
  </p>
  <p>
    Blue Apron's menu includes meat, fish, vegetarian, and plant-based dishes that are more focused on health-conscious consumers. In 2019, the company delivered more than 7.7 million orders, and by June 2020, it had 396,000 subscribers. Blue Apron was listed on the New York Stock Exchange in June 2017, raising nearly USD 300 million on its IPO day at a valuation of USD 1.89 billion. Prior to the IPO, the company raised USD 199.4 million. Since 2017, the company has been losing subscribers, with revenue decreasing at a 39% CAGR between 2017 and 2019.
  </p>
  <p>
    For FY2020, Blue Apron reported a marginal growth in revenue to USD 460.6 million. Adjusted EBITDA for 2020 was a loss of USD 1.0 million, compared to a loss of USD 8.4 million for 2019, reflecting the company’s continued focus on expense management and the optimization of its cost structure. The company reported a diluted loss per share of USD 3.06, which marks a 64% YoY decline.
  </p>
  <p>
    In September 2021, Blue Apron announced plans to raise USD 78 million in equity capital, consisting of a USD 45 million fully backstopped rights offering as well as USD 33 million from the sale of Class A common stock and warrants.  The funds will be used to invest in the company’s growth strategy; increase training, wages, and benefits for staff; and build an ESG framework to meet sustainability targets, including becoming carbon neutral by early 2022. Under the share purchase agreement, the company can also use the funds to settle debts amounting to USD 5 million. The company simultaneously announced some board changes including the resignation of co-founder and board chair Matthew B. Salzberg and director Barry Salzberg. According to the company, Matthew Salzberg has resigned to focus on other business interests.
  </p>
</div>


Blue Apron

Platforms that offer ready-to-cook meal kits to individuals who are interested in cooking, but have limited time or skills. Meal kits usually include recipes with step-by-step instructions along with pre-portioned ingredients. Food delivery is often carried out by independent contract workers who are either registered with the platform or employed directly by the platform.

<div>
  <p>
    Chefmarket.ru delivers to Moscow, St. Petersburg, and Nizhny Novgorod in Russia. The company offers 60 different recipes weekly, created by chefs and nutritionists, with free delivery for orders over RUB 2,100 (approximately USD 28). The pre-portioned fresh ingredients can be prepared by the customer within 15-40 minutes. The company offers recipes for individuals as well as families. The cost of its Original category meal plans ranges from RUB 2,990 for 3 dishes with 2 servings each (approximately USD 39) to RUB 11,190 for 9 dishes (approximately USD 147). The company says that 10 million of its dishes have been prepared as of November 2020.
  </p>
</div>


Chefmarket.ru

<div>
  <p>
    Ramen Hero delivers frozen Japanese ramen meal kits. All Ramen Hero recipes are created by ramen chefs who use natural ingredients with real umami flavors in place of artificial MSG. The company offers limited vegan options: Miso Impossible and Hippie Van, and no gluten-free options as of yet. Ramen Hero delivers throughout the US except for Hawaii, Alaska and a few other zip codes. The average price of a Ramen Hero bowl is USD 17, and the company does not require customers to subscribe on a weekly or monthly basis as all transactions are one-time sales.
  </p>
</div>


Ramen Hero

<div>
  <p>
    One Potato offers pre-prepped healthy dinner meal kits for delivery, utilizing organic, locally sourced non-GMO produce. The ingredients are pre-chopped and pre-portioned for meals that can be cooked by the customer in 30 minutes or less. Also, to keep fresh, the ingredients are packed with frozen gel packs in an insulated box. The company caters to families with child-sized portions and kid-friendly recipes and meal plans are created to tailor to small children, teenagers, and adults. As such, customers can customize meal plans based on family size and can choose to have meal kits delivered two or three times per week. The plans offered range from two to six servings in one meal kit, costing from USD 12.95 to USD 7.32 per serving, respectively. One Potato allows customers to pause their subscription for up to three months, as well as skip certain deliveries. As of September 2020, One Potato delivered to the West Coast (Utah, Arizona, California, Colorado, Idaho, Washington, Nevada and Oregon) and has plans to expand their services across the US.
  </p>
</div>


One Potato

<div>
  <p>
    Restokit is an online platform that aims to deliver meal kits from popular restaurants beginning on October 27, 2020. The meal kits are ordered online to be prepared by the customer at home following cooking instructions provided by Restokit. Restokit claims to have partnered with many high-profile restaurants in London, such as Kolamba, Galvin La Chapelle, Gymkhana, and Sabor. These restaurants will be able to offer a curated drink list (including cocktails and wine) for delivery, as well as playlists for customers.
  </p>
  <p>
    Restokit’s schedule does not include meals from all restaurants every day. Each restaurant prepares the meal kits on specific days, which are then sent to the customer using Restokit packaging. The meal kits can be refrigerated for two days. Customers will be able to order from multiple restaurants simultaneously on the condition that delivery days are aligned. 
  </p>
  <p>
    The company states that a second phase is in the works where more options, new features, and opportunities are in store for restaurant partners and customers.
  </p>
</div>


Restokit

<div>
  <p>
    Frichti, founded in France, operates in multiple cities in the country. It handles orders, meal preparation, and deliveries in-house. Frichti has a fleet of electric bikes on which deliveries are made. The company delivers its meals cold which customers have to reheat before consumption. These meals can be stored overnight in the fridge as well. Frichti offers a non-binding subscription (Frichti +) for unlimited delivery for EUR 3.99 (USD 4.65) per month.
  </p>
</div>


Frichti

<div>
  <p>
    Territory Foods offers more than 35 different meals that are updated weekly and are either cooked prior to delivery or delivered as meal kits containing produce. Customers can choose to select delivery of weekly meal plans, individually customize a plan, or market boxes with fresh products to cook at home. Meals are free of refined sugars, gluten, and dairy, however, the company is not certified dairy-free, gluten-free or other allergen-free.
  </p>
  <p>
    In April 2021, the company raised USD 22 million in a venture round led by US Venture Partners and celebrity athletes Abby Wambach and Vernon Davis. The company intends to divert the fresh funds for its expansion into new cities. The investment round brings the total funds raised to date to USD 44 million. 
  </p>
  <p>
  </p>
</div>


Territory Foods

<div>
  <p>
    Trifecta Nutrition is a health-based prepared meal provider that delivers fully cooked, vacuum-sealed meals and meal prep bundles focused on clean eating, keto, paleo, vegetarian, and vegan diets. The prepared meal service delivers weekly boxes of pre-cooked meals that are developed by a team of dieticians. The company offers meals for breakfast, lunch, and dinner with a minimum order of seven meals priced at USD 109 per week. The company does not provide the option for clients to pick their own meals, with the exception of the Classic Meal Plan (priced at USD 119 per week) aimed at clients with food allergies and special preferences. The company also provides an a la carte bundle consisting of pre-cooked meat, fish, vegetables, and grains for meal planning, priced at USD 119 per week. 
  </p>
  <p>
    In August 2020, the company partnered with Onegevity Health, a personalized health and wellness company that provides recommendations based on blood, gut, microbiome, saliva, and other measures. The partnership is expected to provide customers with end-to-end, personalized nutrition solutions.
  </p>
  <p>
    The company reported in August 2021 that it is already profitable with an annual run rate of over USD 100 million and experienced annual average revenue growth of over 145% over the past four years.
  </p>
  <p>
    Trifecta Nutrition raised USD 20 million in a Series B funding round in August 2021, led by Spring Lake Equity Partners. The new funds are to be used to further expand the reach of its core, fully prepared meal delivery services, and its digital offerings, inclusive of insightful digital content and performance tracking capabilities. The company also announced that, in connection with the Spring Lake Equity Partners investment, managing partner Bob Forlenza will join Trifecta’s board of directors.
  </p>
</div>


Trifecta Nutrition

<div>
  <p>
    Thistle is a prepared meal delivery startup that offers customized meal plans starting from USD 11.50 and averaging USD 14 per meal. The startup initially began as an on-demand, cold-pressed juice delivery service in 2013, later pivoting to add healthy prepared meals and shifting its business model to batch delivery. 
  </p>
  <p>
    Breakfast, lunch and dinner menus are available in meat or plant-based diets, accompanied by snacks, sides and juices. Meals provided by the startup are gluten-free and dairy-free.  Thistle looks to keep its costs down by delivering only thrice weekly, by batching deliveries during morning hours which are less congested and by optimizing routes to its subscribers. The company also utilizes mailing to send boxes beyond the geographic confines in which it currently operates. Meals are delivered to the San Francisco Bay Area, North Bay, Sacramento, Davis, Los Angeles, San Diego, Orange County and Las Vegas and are delivered by its delivery partner, onTrac. 
  </p>
</div>


Thistle

<div>
  <p>
    UK-based Foodhub is a third-party food delivery service and leading multi-channel POS provider for the hospitality industry, with more than 25,000 restaurant partnerships across the UK, US, Ireland, Australia, New Zealand, Guatemala, and Mexico, as at May 2021. The company announced its US market launch in May 2021, focusing initially on the state of Louisiana as an entry point, as its volume of independent restaurants, population density and city sizes more closely resemble Foodhub’s home market, the UK. Its US entry strategy involves initially partnering with restaurants with their own delivery system, until it forms a partnership with a US company to launch delivery services.
  </p>
  <p>
    In contrast to most of its OFD competitors, Foodhub operates under a unique zero-commission model. Instead, restaurants sign on to the platform under a flat monthly subscription fee and are also charged a 3% transaction fee.  The company reportedly encourages restaurant partners to pass on their savings (arising from the zero-commission payment structure) onto their customers. As a result, orders made on its platform are claimed to be 15% cheaper on average compared to its competitor Just Eat Takeaway (as per a third party study conducted in 2019). Consumers are also not charged a service fee on orders.
  </p>
  <p>
    For FY2020, the company recorded revenue of GBP 30 million (USD 43 million), a growth of 10x since inception. The company also saw a sharp 70% increase in the number of restaurants on its platform during 2020, going from 12,000 outlets at the start of the year to over 20,000 by February 2021, likely due to the lure of its zero-commission model. This makes it the UK’s third largest delivery platform, in terms of the number of restaurant partners, behind Just Eat Takeaway and Deliveroo. However, its UK market share by customer spend remained broadly static in 2020, while its competitors Uber Eats and Deliveroo registered market share gains over February 2020 - February 2021. Foodhub reported a 40% YoY increase in orders made via its app over April 2020 - April 2021, benefitting from growth in food delivery demand amid the pandemic.
  </p>
  <p>
    In March 2021, the company announced plans to raise private equity of GBP 100 million (USD 143 million). Foodhub intends to use the funds for expansion to new markets via acquisition, and development of existing operations.
  </p>
</div>


WoodSpoon

<div>
  <p>
    Feast & Fettle delivers prepared fresh gourmet meals with locally sourced ingredients to Massachusetts and Rhode Island. The company offers different menus weekly, with meals intended to replicate fine dining, targeted at affluent individuals and families. The customer has a selection of eight entrees and 10 side dishes to choose from and can order up to two weeks in advance. The menu has a few vegetarian options as well. 
  </p>
  <p>
    The company’s culinary team prepares the meals at its local commercial kitchen and deliveries are made in insulated bags with commercial-grade ice packs by the in-house delivery team. The weekly subscription price ranges from USD 59.99 - 79.99 for a single person, USD 89.99 - 129.99 for a couple, and USD 139.99 - 219.99 for a family of four.  
  </p>
  <p>
    In November 2020, the company raised USD 1.2 million in a seed funding round led by Salem Capital Management to facilitate expansion plans including a custom built production facility to serve the Boston metropolitan area. It also  plans to launch a new  facility in Connecticut in late 2021. 
  </p>
  <p>
    In June 2021, the company acquired Boston-based Bountiful Kitchen, a dinner service that focuses on sourcing ingredients from local farms and small businesses. The investment is the company’s first acquisition. Feast & Fettle plans to leverage Bountiful’s existing local vendor and customer relationships while using its own technology and production capacity.
  </p>
</div>


Feast & Fettle

<div>
  <p>
    Founded in 2011, Maven Meals is a prepared meal service for the greater Seattle and Tacoma area, offering freshly prepared meals (“reheat and eat”), focusing on nutritious culinary options. Healthy meals for breakfast, lunch, dinner, and bakery items are prepared by Maven Meals’ franchise teams and delivered weekly.
  </p>
  <p>
    The meals are portion-controlled, hence breakfast and dinner choices are priced as low as USD 2.50 while lunch options start at USD 4.25. 
  </p>
  <p>
    In addition, the prepared meal service provides the “Maven Market Fridge” option to employees, paving the way for access to fresh food at the workplace. According to the company, clients report 72% employee participation, with the average client saving 136 hours per month as a result of employees eating onsite.  
  </p>
  <p>
    In May 2021, the company launched a premier meal prep and delivery franchise program allowing franchisees to deliver prepared meals directly to their customers. The Maven Meals franchise program involves a low initial investment and requires no retail location. The program includes logistical solutions, a database of menus and recipes, kitchen and workflow management assistance, and provides franchise partners access to customer information such as serving size, dietary tags, and ingredients. The program is available in Washington, Oregon, California, Nevada, Utah, and Idaho, with plans to expand nationally.   
  </p>
</div>


Maven Meals

<div>
  <p>
    London-based Fresh Fitness Food delivers personalized meal plans under health and fitness-themed categories: Lean gains, fat loss, enhance energy, build muscle. The meals are made with locally-sourced ingredients such as free-range eggs, grass-fed beef, and 100% antibiotic-free meat and fish. Each meal is created in collaboration with a Michelin star trained menu consultant, head chef, and nutritionist. The meal plans cater to vegetarians, vegans, and pescatarians. The company says that 1,000 prepared meal bags are delivered to customers in London daily.
    
    The upfront payment cost of prepared meal plans starts at 3 meals per day for 5 days at GBP 140 (approximately USD 187) to 6 meals per day for 5 days at GBP 215 (approximately USD 287). Meal plans can be made for up to 200 days in advance with juices, shakes, savoury snacks, and sweet snacks available to accompany the meals.
  </p>
</div>


Fresh Fitness Food

Prepared Meal Delivery Platform

Platforms that prepare and deliver meals based on rotating menus that allow the customer to choose a meal plan of up to multiple dishes for a week with a low level of consumer involvement in cooking and plating. Food delivery is often carried out by independent contract workers who are either registered with the platform or employed directly by the platform.

<div>
  <p>
    CookUnity is a platform that connects independent chefs and consumers. Users can order meals for a week or multiple days from menus prepared by more than 50 independent chefs. The platform allows personalization of meals according to consumer preferences and differentiates itself by offering meals that can be classified as “home-cooked.”
  </p>
  <p>
    Its unique operating model allows independent chefs to apply through their website and, once approved, work according to a pre-authorized schedule. 
  </p>
</div>


CookUnity

<div>
  <p>
    Sakara Life is a luxury, clean-meal prepared food delivery startup that offers organic, plant-based meals. The startup offers weekly meal plans either as a three-day or five-day option that includes breakfast, lunch and dinner under a variety of meal programs using different themes. 
  </p>
  <p>
    Sakara Life mostly caters to celebrities and models, with its cost per day for meals ranging between USD 56 to USD 80. The startup does not provide free-substitution of ingredients and charges an additional USD 60 for allergy modifications (nuts, seeds, legumes, grains, nightshades). As of 2018, the company was selling over one million meals across 48 states from its two hubs in New York City and Los Angeles.
  </p>
  <p>
    In March 2021, Sakara Life raised USD 15 million in funding. The new funds are intended to enhance the company’s holistic brand by expanding into beauty and personal care, launching a mobile app, consumer packaging, sustainable practices (100% recyclable), and brand awareness in key markets including Los Angeles, San Francisco, New York City, Washington DC, Philadelphia, and Boston.  
  </p>
</div>


Sakara Life

<div>
  <p>
    Founded in November 2020, Club Feast is a pre-order, subscription-based online food delivery service offering restaurant meals at USD 5.99 each (with a USD 2 delivery fee and an additional USD 1 fee for single meal orders). Currently serving customers in San Francisco and San Mateo, the platform allows customers to make pre-scheduled delivery orders for lunch and dinner from restaurants such as Kasa Indian Eatery, The Halal Guys, Kitava, etc. As weekly meal plans are placed in advance, restaurants can plan more efficiently and economically, preparing meals in bulk. Furthermore, the platform allows the optimization of delivery routes as orders are placed ahead of time.
  </p>
</div>


Club Feast

<div>
  <p>
    Veestro provides meal kits that are sourced from organic, plant-based ingredients. The startup offers a variety of menus that range from a la carte options, chef's choice and weight loss menus. Customers can select between 10, 20 or 30 meal plans, that range from USD 9.90 to USD 11.70 per meal. Veestro delivers to 48 US states.
  </p>
</div>


Veestro

<div>
  <p>
    Splendid Spoon provides single-serve, plant-based meals from a choice of more than 50 different meal options. Customers can select one of three different meal plans, which include smoothies, bowls and noodle bowls with prices ranging from USD 65 to USD 185. Meals may be customized according to a client’s meal preference. Splendid Spoon meals are vegan, free of gluten and soy, low in sodium and sugar and made with non-GMO produce. Also, the company delivers to all 48 states across the US.
  </p>
</div>


Splendid Spoon

<div>
  <p>
    The Good Kitchen offers individually-portioned, prepared meals delivered fresh and not frozen, which can be heated up and consumed. The company focuses on healthy food, utilizing ingredients such as antibiotic-free and hormone-free poultry, grass-fed and grass-finished beef, pastured pork, and non-GMO produce, working with farmers who cultivate sustainable methods of farming, free of pesticides, hormones and antibiotics. Customers are able to choose from weekly, bi-weekly and monthly meal plans. The meals are free of soy, gluten and sugar, and cater to different lifestyles (such as paleo, keto and low-fat). The meal plan starts from a minimum of five meals weekly/bi-weekly/monthly for a cost of USD 70, with free delivery. Subscription pricing ranges from USD 11 to USD 14 per meal according to the number of meals ordered. The customer can also customize the meal plan, selecting their preferred quantity of meals. 
  </p>
  <p>
    The Good Kitchen also offers services that are not subscription-based. A la carte options, where the customer must order a minimum of seven meals, as well as one-time orders, where the customer must order a minimum of 20 meals, which will be selected by the company and not the customer, priced at USD 249. 
  </p>
</div>


Good Kitchen

<div>
  <p>
    Methodology is a subscription-based prepared meal delivery startup offering clean, healthy, personalized meals. The startup offers a variety of meals catered to diets such as Keto, Paleo, Mediterranean, Pescatarian and Vegan with meals starting at USD 15. The startup delivers to the San Francisco Bay Area , Southern California, Seattle and Portland.
  </p>
</div>


Methodology

<div>
  <p>
    Mosaic Foods offers plant-based, pre-portioned frozen meals targeted at vegetarian diets, and it claims not to include artificial ingredients or preservatives. Ingredients include exotic vegetables such as purple cauliflower, jackfruit and black rice. The meals can be kept in the freezer and are to be heated prior to consumption. Customers can choose among a range of meal kits (veggie bowls, risottos, noodle bowls), with prices starting from USD 8.99 per serving. Some meal kits are also designed to be free of dairy and wheat. The company plans to offer more meal kit choices soon and expand the kitchen capacity as well. Mosaic Foods delivers to New York and surrounding areas (those within a day’s drive) such as Philadelphia and Washington D.C. 
  </p>
</div>


Mosaic Foods

<div>
  <p>
    Founded in 2020, Cartwheel offers an on-demand delivery management platform that provides solutions for restaurants and other retail options. The company’s services include solutions for in-house delivery, including customer engagement, a driver app, and dispatch tools for managers. 
  </p>
  <p>
    The platform charges a base fee of USD 0.25 per order, plus an additional variable charge based on volume and customized features. The company also offers a starter pack priced at USD 119 per month (if billed annually, and USD 149 per month if monthly), which includes the base fee and is limited to 600 deliveries.
  </p>
  <p>
    Cartwheel has partnered with Olo, a digital ordering and delivery platform with more than 400 brand customers. The partnership entails the use of Cartwheel’s driver app and dispatch tools within Olo Dispatch, a delivery service empowering brands, including Portillo's Hot Dogs (a chain of restaurants in more than 60 locations across several states), P.F. Chang’s, Charleys Philly Steaks, and Taco del Mar.
  </p>
  <p>
    In May 2021, the company raised USD 1 million in seed funding. The investment round was led by TenOneTen Ventures and included the participation of Act One Ventures, Portillo’s Hot Dogs, and a consortium of angel investors. The fresh funds will be directed toward product development, integration of partnerships, and expanding the team. 
  </p>
</div>


Cartwheel

Delivery Solutions

Infrastructure providers that offer delivery or dispatch management systems

<div>
  <p>
    Founded in 2016 and headquartered in Dublin, VROMO (formerly WeBringg, rebranded in 2019) offers delivery management software for restaurants, cloud kitchens, and third-party food delivery platforms. The company expanded to the US in 2020 and currently operates in more than 250 cities on five continents. Via its geofence technology, VROMO provides restaurants with more control over delivery, allowing the locating of pickups, real-time interaction with drivers, and the automatic dispatching of orders.
  </p>
  <p>
    In January 2021, Olo, a subscription-based online ordering software provider, announced VROMO as its technology partner for delivery and driver management. With the partnership, Olo can expand VROMO’s exposure to restaurant partners, further increasing credibility.
  </p>
</div>


VROMO

<div>
  <p>
    Founded during the 2020 Covid-19 pandemic by CEO and prominent restaurant franchisor and business operator Rene Prats, Miami-based DriveKindness offers a delivery platform for restaurants to access a fleet of delivery drivers. The company operates in Florida and Massachusetts as of December 2020, with hopes to expand nationwide during 2021 through a franchising approach.
  </p>
  <p>
    The company claims that it enables restaurants to save up to 60% by charging a flat rate with drivers able to earn up to USD 25 per hour without incurring customer surcharges. The company also provides training for drivers to maintain the safety and quality of food. DriveKindness also plans to contribute to annual charities selected by individual franchisees.
  </p>
  <p>
    In December 2020, DriveKindness partnered with Olo to integrate online food delivery order aggregation via Olo’s “Dispatch” platform. Olo’s subscription-based customizable software helps restaurants streamline orders from third-party food delivery platforms that have connected with Olo into a restaurant’s point-of-sale system. DriveKindness will offer Olo delivery services for aggregated customer orders from restaurants.
  </p>
</div>


DriveKindness

<div>
  <p>
    Launched in 2016, Popmenu is an online ordering and marketing platform for restaurants that provides services such as web design, dynamic menu technology, automated remarketing, contactless menus, direct ordering, and delivery. 
  </p>
  <p>
    The platform is designed to turn more first-time guests into regulars through the use of customer intelligence and target marketing. The Popmenu website uses customer data (follower management, social media integration, review management) and marketing tools (SMS marketing, Automated Email, and marketing offers) to re-engage guests after their first order. 
  </p>
  <p>
    The company’s software is priced at a monthly fee starting at USD 269 per location, with commission-free online ordering and no setup or build fees. According to Popmenu, customers will remain locked in at their starting price indefinitely. 
  </p>
  <p>
     In June 2021, the company raised USD 65 million in Series C funding. The round was led by Tiger Global Management and included the participation of new investor Salesforce Ventures, along with existing investors Bedrock Capital, Base10, and Felicis Ventures. The fresh capital raised is intended to accelerate the development of “Popmenu Max,” a patented menu technology utilizing AI to attract, engage, transact, and do remarketing. Popmenu Max allows restaurants to decide how high-tech they would like their customer experience to be. 
  </p>
  <p>
    Popmenu had partnered with more than 5,000 restaurant locations, as of June 2021.  
  </p>
</div>


Popmenu

<div>
  <p>
    ChowNow provides white-label websites and mobile applications for local restaurants. The startup adopts a monthly subscription for the services starting at USD 99 per month for the most basic offering and does not charge a commission on orders. ChowNow also provides order insights to each of the restaurants with their own dashboard, as well as custom marketing campaigns to boost engagements and increase sales. ChowNow does not operate delivery services but assists restaurants with food delivery through DoorDash Drive, a white-label delivery service. 
  </p>
  <p>
    ChowNow also lists restaurant partners on their online ordering platform available as a website and a mobile application. As of October 2021, ChowNow had more than 20,000 restaurants running on their websites and mobile apps. In October 2021, the company launched its “Order Better Network”, a platform that claims to be an industry first; it connects restaurants to multiple channels for delivery and takeout. The novel feature aims to support restaurants in setting up digital storefronts across social platforms, with claims to help restaurants grow online revenue by up to 30%. Channels on the platform include Google, OpenTable, Yelp, Snapchat, Yahoo, Nextdoor, Rewards Network, and Tripadvisor. 
  </p>
  <p>
    In October 2016, ChowNow partnered with Squarespace, a no-code development platform for eCommerce websites, to develop a series of website templates dedicated to restaurants with pre-loaded ChowNow online ordering functions.
  </p>
</div>


ChowNow

<div>
  <p>
    Flipdish allows restaurants to manage their own food ordering platforms (customized branded site and app) for both delivery and pickup, instead of using third-party platforms such as Uber Eats and Deliveroo. The restaurants benefit from the company’s more than 100 integrations, including third-party delivery service providers. The company’s clientele includes both independent food businesses and larger chains and franchises such as Subway and Wagamama.
  </p>
  <p>
    As of February 2021, the company had over 3,000 customers, more than 150 global employees, and 4 million users. The company operates in 15 countries, including Ireland, France, the UK, and Spain. Although it has operations in the US, its key focus is Europe.
  </p>
  <p>
    Also in February 2021, Flipdish raised EUR 40 million (approximately USD 49 million) in funding from Tiger Global Management. The funds will be used to expand their international presence, continue product development, and gather new restaurant customers (both independent and larger food chains).
  </p>
</div>


Flipdish

<div>
  <p>
    Lunchbox builds online ordering facilities on restaurant websites and apps to facilitate direct ordering by customers and reduce dependency on third-party apps. The company plans on shifting to a self-serve model in 2021, where smaller, independent food businesses will be able to deploy Lunchbox systems on their websites/apps, in addition to the larger chains and restaurants that currently work with Lunchbox.
  </p>
  <p>
    As per the company, they have now been able to bring down the process of building ordering systems for customers to 44 days from the initial 100 days. Lunchbox claims these ordering systems enable restaurants to increase sales by 30%. With its software’s success, Lunchbox claimed to have expanded its customer base by 925% over last year. As of October 2020, Lunchbox is in a partnership with Sodexo (food services and facilities management company) and Kiwibot (delivery robot provider) to pursue autonomous delivery.
  </p>
  <p>
    In October 2020, Lunchbox raised USD 20 million in a Series A funding round. The funds will be utilized to scale up operations in the US while focusing on increasing talent, investing in platform development, and adding more restaurant partners.
  </p>
  <p>
    In August 2021, the company acquired Spread, an online marketplace that connects restaurants (over 1,500 restaurants in New York) with diners. The acquisition will create a commission-free food delivery platform, with Lunchbox’s software processing the transactions while Spread will handle the deliveries. The acquisition will transition Lunchbox beyond a white-labeled ordering platform. The company, which currently services multi-unit restaurant chains such as Bareburger and Fuku, will widen its customer base to mom-and-pop eateries and independent, single-location restaurants.
  </p>
</div>


Lunchbox Technologies

<div>
  <p>
    Founded in 2017, UK-based Foodhub is a third-party delivery service and leading multi-channel POS provider for the hospitality industry with partnerships with more than 25,000 restaurants in the UK, Ireland, Australia, New Zealand, Guatemala, and Mexico. For FY2021, the company reported an increase of over 40% in customer orders (the overall UK food delivery market grew by 128% YoY during the same period). 
  </p>
  <p>
    For FY2020, revenue was GBP 30 million (USD 43 million), a growth of 10x since inception.
  </p>
  <p>
    In February 2021, the company entered the Australian market by acquiring Eat Apply, a food ordering system.
  </p>
  <p>
    In March 2021, the company announced plans to raise private equity of GBP 100 million (USD 143 million). The company intends to use the funds for expansion to new markets via acquisition, and development of existing operations.
  </p>
  <p>
    In May 2021, the company announced plans to launch in the US over the following months. The expansion is to start in Louisiana, targeting restaurants in New Orleans, Baton Rouge, and Lafayette. The company chose Louisiana as its point of entry because its cities are similar to those in the UK in terms of size, density, and volume of independent restaurants. Foodhub’s pricing strategy differs from other food delivery companies in terms of its 0% commission model. As per the company, its focus will be on providing technology at the onset, whereby restaurants can deliver using their own delivery network. The technology to be provided includes a personalized website, a POS system, marketing, and customer support, charging a 3% transaction fee. Later, it hopes to partner with a US company to launch its own delivery system.  
  </p>
</div>


Foodhub

In-house ordering solutions

Infrastructure providers that offer white label online ordering websites and apps for restaurants to build their own in-house solutions

<div>
  <p>
    Ordermark is an online ordering platform developer operating in the US. The company enables the consolidation of online food orders via multiple platforms (such as DoorDash, Slice, Uber Eats, ChowNow) for various independent and chain restaurants (such as Papa John’s, Subway, Popeyes), streamlining into one dashboard and device. This technology integrates with the restaurants’ point of sale (POS) software, such as Brink, TouchBistro, and HungerRush, providing omnichannel online food ordering and delivery to manage online orders efficiently. The technology offers a universal menu that synchronizes with all third-party delivery platforms and provides insights based on online ordering data. 
  </p>
  <p>
    Ordermark also operates Nextbite, which focuses on virtual restaurants (delivery-only kitchens) and is powered by Ordermark’s delivery aggregation technology.
  </p>
  <p>
    As of October 2020, the company soon looks to surpass USD 1 billion worth of orders processed through its system. In October 2020, Ordermark raised USD 120 million in a Series C funding round. The funds are to be used to help more restaurants transition to online ordering and expand its virtual restaurants brand (Nextbite).
  </p>
</div>


Ordermark

<div>
  <p>
    Deliverect, headquartered in Belgium, offers an online ordering platform that aggregates online food orders from multiple third-party platforms and online delivery services (such as Deliveroo, Glovo, DoorDash, and Uber Eats) on a subscription basis. The technology connects restaurants’ point of sale (POS) software with third-party platforms using an API (Application Programming Interface) so that online orders are intercepted, processed, and streamlined to the restaurant. The technology offers a menu builder that allows synchronization with all third-party delivery platforms and provides insights based on online ordering data. Deliverect has offices in Belgium, Spain, the US, the UK, Canada, Scotland, France, and the UAE. 
  </p>
  <p>
    Deliverect’s most recent funding was in April 2021, where it raised USD 65 million in Series C funding led by DST Global Partners and Redpoint Ventures. The newly raised funds will be utilized to streamline and scale its online ordering platform. In April 2020, the company raised EUR 16.3 million (approx. USD 19.1 million) in a Series B funding round to help expand internationally and invest further in R&D and product development. The Belgian startup had processed more than 30 million orders by the end of March 2021, a 750% YoY increase, with the total order value estimated to be more than USD 1 billion. Deliverect is looking to expand into Australia, the Nordics, the United Arab Emirates, and Mexico.
  </p>
  <p>
     
  </p>
  <p>
  </p>
</div>


Deliverect

Integrated order management solutions

Infrastructure providers that offer solutions to help restaurants integrate and centralize online ordering and delivery systems from multiple third party vendors

<div>
  <p>
    Happy Meal Prep is an online food delivery management system that helps food delivery companies develop customized websites and streamline the online ordering process. Further, it provides restaurants with customer data reports,  restaurant kitchen requirements, and delivery management support. The company claims it is able to improve customer conversion rates by threefold, increase the average order value by USD 20 and reduce time spent on routine tasks by 30%. 
  </p>
  <p>
    Happy Meal Prep boasts 100,000 clients and USD 50 million in user transactions to date. The company also lists clients in seven countries; the US, Spain, Britain, Scotland, Australia, Canada, and Barbados. 
  </p>
</div>


Happy Meal Prep

Disruptor Funding History

2014

2015

2016

2017

2018

2019

2020

2021

From fast food to fine dining, everything but the kitchen sink is suddenly just a tap away.

Online Food Delivery

<div>
  <p>
    Just Eat Takeaway is the result of the April 2020 merger of the UK’s Just Eat and the Netherlands’ Takeaway, which formed the largest industry player in Europe. Just Eat Takeaway has further expanded through M&A to own various other brands such as Bistro.sk (Slovakian food delivery), Seamless (delivery and takeout platform), Tapingo (mobile-based campus food ordering and delivery platform), AllMenus (online restaurant menu guide), and MenuPages (online restaurant menu source), accruing more than 300,000 restaurant listings by 2019. BlackRock, one of the world's largest asset management firms, acquired a 6.4% stake in Just Eat in June 2021. 
  </p>
  <p>
    Just Eat Takeaway operates in 24 countries as of July 2021. More recently, in February 2021, the company, in collaboration with Manna Aero (the world’s first aviation-grade B2B drone-delivery-as-a-service” platform) and Camile Thai (a local food brand) launched a drone delivery service in Oranmore, County Galway, becoming the first in Ireland. The company plans to expand drone delivery services to more areas in the near future.
    Just Eat Takeaway entered the US market with the acquisition of Grubhub for USD 7.3 billion in June 2021, creating the largest food delivery business outside of China. As of December 2020, Grubhub holds 18% of the US online food delivery market based on online sales. 
  </p>
  <p>
    Launched in 2004, Grubhub was one of the first companies to enter the US online food delivery space. The company, founded by Matt Maloney and Mike Evans in California, began as an online food ordering service connecting diners and restaurants. Customers had the option of either picking up the order from the restaurant or requesting delivery which was handled by the restaurant. Grubhub started offering its own delivery service in 2015, targeting restaurants that didn't have the capacity to hire their own staff. Grubhub’s delivery service is carried out by contract delivery workers who are paid a fee for each delivery by both the customer and the restaurant. As of December 2019, the company had nearly 65,000 drivers in 440 US cities—covering nearly 14% of the more than 4,000 US cities in which Grubhub has partner restaurants. The company has provided close to USD 9 billion in gross food sales to local takeout restaurants, processing more than 745,000 daily orders to around 33 million active dinners.
  </p>
  <p>
    Just Eat Takeaway expects Grubhub’s strategy to shift towards Grubhub strongholds in metropolitan areas such as New York, Chicago, Boston, Philadelphia, Houston, and Los Angeles rather than its previous nationwide US expansion strategy. Also the company announced that the “Seamless” brand will be absorbed by Grubhub as part of its single-brand strategy. 
  </p>
  <p>
    In May 2021, Grubhub launched a new direct ordering platform “Grubhub Direct” to support independent restaurants to improve online sales. Grubhub Direct charges a hosting fee of USD 49 per month and a one-time setup fee of USD 99 (waived till April 2022), and no marketing commission fee. As of May 2021, Grubhub has more than 10,000 restaurant partners that deliver their own orders. In June 2021, with San Francisco becoming the first US city to permanently cap commissions charged to restaurants permanently at 15%, Grubhub along with DoorDash has initiated legal action, warning they may limit or completely close their operations in the city.
  </p>
  <p>
    For the financial year 2020, Just Eat Takeaway recorded a 54% YoY increase in revenue to EUR 2.4 billion (approx. USD 2.9 billion). The company reports its initiatives to support restaurants during the pandemic and further expansion of its delivery business as the main driving factors for top line growth. Adjusted EBITDA grew by 18% YoY to EUR 256 million (USD 306 million) with a diluted loss per share of EUR 1.07 (USD 1.28), with almost 70% of which attributed to M&A activity. Following the consolidation of Grubhub’s business (with effect from June 15 2021), Just Eat Takeaway has upgraded its order growth guidance for 2021 to 45% YoY (up from 42%). GTV is expected to range between EUR 28 - 30 billion (USD 33-36 billion) for the full 2021 year, translating to a 120-140% YoY growth.  
  </p>
</div>


Just Eat Takeaway

<div>
  <p>
    Toast is an all-in-one restaurant management platform that provides payment processing software and hardware (point-of-sale terminals and hand held devices, tap card readers, etc), online ordering systems, payroll processing, email marketing solutions, etc to restaurants of all sizes. Toast’s technology was used by around 29,000 customers across 48,000 restaurant locations, as of June 2021.
  </p>
  <p>
    While the company initially launched its online ordering platform in 2014, it substantially enhanced its product offering during the first wave of the pandemic. This was a result of Toast being significantly impacted during the early months of the pandemic (was forced to cut its staff count by around 50%), as many of its restaurant customers - who had been primarily dine-in establishments - were forced to shut down amid lockdown measures and indoor dining closures.
  </p>
  <p>
    With the launch of its “contactless payments suite”, the company saw a strong rebound, supported by its restaurant customers transitioning to contactless payments and digital ordering. Toast launched 1) contactless Order & Pay for indoor dining; 2) flat-fee delivery via Toast Delivery Services; and 3) curbside notifications for takeout, over April 2020 - November 2020. According to the company, restaurants using its Order & Pay solution, which allows guests to order and pay in a restaurant via smartphone using a QR code, see a nearly 12% higher ticket size on average. It also claims that restaurants who use its software outperform competitors by 10-30% and are able to reduce third-party delivery commissions by up to 80%. Toast added on more than 14,000 restaurant locations over June 2020 - June 2021 and processed over USD 38 billion in gross payment volumes over the period. Its revenues grew 105% YoY to USD 704 million in 1H 2021. According to the company, its Annualized Recurring Run-rate (ARR) amounted to only 3% of its addressable market opportunity of USD 15 billion, as of June 2021.
  </p>
  <p>
    Restaurants have the option to purchase Toast’s digital ordering solutions separately (without the use of its POS software or hardware) at subscriptions ranging from USD 75.00/month to USD 175.00/month. The company also has bundled software and hardware options. Toast doesn’t charge commissions on orders, but charges a payment processing fee. Its Toast Delivery Service (TDS) option - introduced during the height of the first wave of the  pandemic in April 2020 - charges a simple, flat rate in contrast to commissions charged by third party delivery providers. The company claims restaurants using TDS pay less than 4% per order vs. commissions of up to 30% charged by some OFD companies.
  </p>
  <p>
    Toast saw its share price surge by over 60% on its IPO debut, fetching the company a market cap of nearly USD 33 billion, well ahead of the USD 8 billion valuation it commanded in its secondary share sale in November 2020.  The company  priced its IPO at USD 40.00, well above its prior proposed price range of USD 34.00 - 36.00, which had also been revised up from an initial target range of USD 30.00 - 33.00. Toast indicated, in its filing, that it plans to use its IPO proceeds for general corporate purposes, such as capital expenditure, working capital, etc., while a portion of the proceeds could potentially be used to finance acquisitions or investments.
  </p>
  <p>
  </p>
</div>


Toast

<div>
  <p>
    Launched in 2004, Grubhub was one of the first companies to enter the US online food delivery space. The company began as an online food ordering service connecting diners and restaurants. Customers had the option of either picking up the order from the restaurant or requesting delivery which was handled by the restaurant. Grubhub started offering its own delivery service in 2015, targeting restaurants that didn't have the capacity to hire their own staff. 
  </p>
</div>


GrubHub (owned by Just Eat Takeaway)

<div>
  <p>
    Olo commenced operations in 2005, when under 5% of the population had a smartphone, starting out as a way for consumers to place coffee pre-orders via text messages sent from mobile feature phones. The company showed very slow growth initially, taking six and a half years to hit one million users. It has since evolved, from its beginnings as a customer-oriented service, into a B2B SaaS platform providing online ordering software to multi-location restaurant brands.
  </p>
  <p>
  </p>
  <p>
    Olo offers restaurant customers three solutions: 1) a white label platform that allows restaurants to launch their own branded digital ordering service, where incoming order flow is centralised regardless of its origin (mobile, website, kiosk etc; 2) “Rails”, a service which enables restaurants to list their menus on third-party sites (DoorDash, Allset, Uber Eats, etc) with orders placed on these sites integrated into the restaurant’s point-of-sale systems (POS); and 3) Dispatch, which enables restaurants to synchronize their orders with available delivery vendors, allowing them to focus on accepting orders while outsourcing delivery. Olo is also working with Google to allow customers to purchase food directly via online searches through Google search, Maps, and Google Assistant.
  </p>
  <p>
  </p>
  <p>
    As at May 2021, Olo had partnerships with more than 400 restaurant brands, including Chili’s, Wingstop, Denny’s and The Cheesecake Factory, across 69,000 individual locations. The company claims it covers orders from more than 90% of the US population via multiple delivery providers. Its business model focuses on making money from both subscriptions as well as on transaction volume. Its white label ordering platform is based on a fee per month per store, with agreements lasting 36 to 60 months on average, while both Dispatch and Rails are based on transaction fees.
  </p>
  <p>
    The pandemic provided a significant boost to Olo’s business in 2020. It recorded revenue of USD 98 million (an increase of 94% YoY) for FY2020, and a net profit of USD 3.1 million compared to net losses of USD 8.3 million and USD 11.6 million in 2019 and 2018, respectively. However, the company has stated that it expects to generate significant losses in the near future due to a steep increase in operating expenses. Higher spending on marketing and R&D to improve existing modules and introduce new ones, customer service, and investment in network infrastructure have been shared as the main investment areas. 
  </p>
  <p>
    Olo made its debut on the New York Stock Exchange in March 2021, raising USD 450 million from its IPO at a valuation of USD 3.6 billion. 
  </p>
</div>


<div>
  <p>
    Uber Technologies, Inc. launched Uber Fresh in August 2014 to diversify into the food delivery business. The company renamed the segment Uber Eats in April 2015, on the back of plans to  significantly expand its food delivery service in the US and internationally. Uber Eats aggregates local restaurants on its online platform and allows customers to place orders for delivery from over 600,000 active restaurant partners, including restaurant chains such as McDonald’s and Starbucks. The company claims to reach around 70% of the population in the US, and serves diners in nearly 6,000 cities in 45 countries across the globe. It also offers restaurants the option to launch delivery-only virtual restaurant brands in the UberEats app, supporting increased sales using existing brick-and-mortar infrastructure/kitchens. The company claims that partners who launch virtual restaurants experience a sales increase of over 50%, on average. 
  </p>
  <p>
    Uber Eats has also expanded into grocery delivery since 2019, strengthening its presence in the sector through multiple acquisitions. In contrast to many of its OFD competitors, who operate a hybrid grocery delivery model involving a mix of  retailer partnerships and owned dark stores/fulfilment centers, Uber Eats uses an asset light business model consisting solely of partnerships. In addition to merchant partnerships, the company has an agreement with competitor, GoPuff, which allows customers to order groceries on the UberEats app, with fulfillment and delivery being handled by GoPuff via its network of dark stores/fulfillment centers.
  </p>
  <p>
    Uber Eats lags competitor DoorDash in the US, in terms of market share, in both the food and grocery delivery sectors. The company (including Postmates) had an estimated 26% share of online food delivery as at July 2021 (vs. a 57% share for DoorDash), and an 8% share of convenience store sales via third party delivery apps in Jan 2021, behind DoorDash (58%) and GoPuff (24%). Uber Eats and DoorDash have used contrasting strategies in the race for market share in food and grocery delivery, with Doordash predominantly growing organically, with the support of a few strategic acquisitions while Uber Eats has aggressively pursued inorganic growth to boost market share. In July 2020, the company acquired Postmates, an on-demand delivery platform with more than 600,000 merchant partners and a delivery fleet of 500,000 independent contractors, for USD 2.65 billion. This was followed by the acquisition of Drizly, North America’s leading online alcohol delivery platform, for USD 1.1 billion in February 2021. Uber Eats also purchased a majority stake in grocery delivery startup, Cornershop, in October 2019 and acquired the remaining 47% stake in the company in June 2021 in an all-stock transaction.
  </p>
  <p>
    Uber Eats launched a new three-tiered pricing structure for its restaurant partners in September 2021, with plans priced at 15%, 25%, and 30% commissions on delivery orders (6% for pickup orders), with varying levels of app visibility and advertising/promotional support. Under the 15% commission plan, consumers also bear higher delivery fees and won’t have access to Uber “Eats Pass” benefits. Uber offers consumers in the US and Canada the option to subscribe to “Eats Pass”, a monthly subscription service (USD 9.99/month), which has zero delivery fees on eligible orders and a 5% discount on orders above USD 15.00. The company also has a global partnership agreement with Sodexo, a French food and facility management company, whereby Sodexo Restaurant Pass card holders are eligible to have meals delivered at no minimum order value, up to a set maximum value per day. 
  </p>
  <p>
    Uber Eats, along with other OFD players, has often faced criticism for its “gig worker” delivery model. The UK and Spain have seen recent regulatory changes regarding the classification of delivery riders as employees, rather than self-employed independent contractors, which will provide them with the general level of statutory benefits for employees. In the US, however, California’s Proposition 22 bill, passed in November 2020, permits third-party apps to continue to classify workers as independent contractors, denying them the benefits of full-time employees (health insurance, minimum wage, collective bargaining/ability to form a union, etc). 
  </p>
  <p>
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</div>


Uber Technologies

<div>
  <p>
    Cheetah is a restaurant wholesale supplier that pivoted to serve individual customers as a result of the Covid-19 pandemic. It offers products such as beverages, meat, bakery items, dairy, poultry, seafood, and snacks  at pick-up points in the San Francisco Bay Area. Cheetah offers brands such as Impossible, Perricone Juices, Coca-Cola, General Mills, Conagra, Nestle, Cargill, Foster Farms.
  </p>
  <p>
    The company has plans to expand service to other areas in the near future. Cheetah launched a new program called Restaurant Picks in June 2020 to help restaurants affected by the pandemic sell ready-made and pre-packaged meals through Cheetah’s mobile app at no commission fee.
  </p>
</div>


Cheetah

<div>
  <p>
    In May 2019, the tech giant announced partnerships with delivery.com, ChowNow, DoorDash, and Postmates to allow users to order delivery through Google Search, Google Maps, and Google Assistant. These partner restaurants will feature an “Order Now” function once it's discovered on a Google platform. Google will share the commission for transactions funneled to the online food delivery partners, even though Google has declined it.
  </p>
</div>


Google

<div>
  <p>
    In October 2017, the company announced partnerships with online food delivery platforms; GrubHub, Delivery.com, DoorDash, ChowNow, Zuppler, EatStreet, Slice, and Olo, which adds a new function to order food through the respective restaurant page on the mobile app or the web version of Facebook. The visitors to facebook pages of any of the restaurant partners would have an “Start Order” button that would direct them to the respective online food delivery platform browser.
  </p>
  <p>
    In April 2020, ChowNow announced a partnership with Instagram that would allow restaurants to create shoppable posts by adding an “Order Now” button or sticker to their food images and videos. If the button is clicked by a user, the user will be directed to the online website of the restaurant hosted on the ChowNow system.
  </p>
</div>


Facebook

<div>
  <p>
    In October 2020, Nestlé acquired Freshly, a US-based prepared meal delivery platform, for a value of USD 950 million with potential earnouts of up to USD 550 million contingent on the company meeting specific growth targets. Freshly, founded in 2012 and operating in the US, has seen increased demand amid the Covid-19 pandemic and is currently delivering more than one million meals per week to customers in 48 states. The company’s annual sales for 2020 are projected to be USD 430 million. The company offers healthy, freshly-prepared meals that are claimed to have less sugar, more nutrients, and are less processed. The meals can be heated in minutes prior to consumption. The company caters to dairy-free, gluten-free, and soy-free diets, and is also certified gluten-free.
  </p>
  <p>
    Nestlé led the startup’s Series C round in 2017, with an approximate 16% stake to evaluate the market. As a result of the acquisition, Nestlé hopes to bolster its position in the US and enhance its delivery capabilities to include a wider selection of foods for consumers. Meanwhile, Freshly hopes to utilize Nestlé’s capabilities to fast-track its growth plans to achieve the company’s goal of being in every US household. Furthermore, Freshly plans to triple the number of weekly meal choices while maintaining complete control of its products, without changes to pricing, being a standalone business.
  </p>
</div>


Nestlé

<div>
  <p>
    Muscle Maker, Inc. (the parent company of Muscle Maker Grill, Healthy Joe’s and MMG Burger Bar), operates and franchises restaurants across the US (including New York, Boston, Seattle, Florida, and Philadelphia). The group announced the launch of its online food delivery platform in November 2020, in collaboration with Happy Meal Prep (which specializes in meal prep order management software), to expand its customer reach. The company’s chain of Muscle Maker Grill restaurants commenced direct-to-consumer prepared meal delivery shortly after, starting in New York in January 2021, with further locations being added on over 1Q2020 -2Q2020. Muscle Maker Grill uses its restaurants as fulfillment centers for online meal plan orders to be shipped within a radius of up to 250 miles around each location. The company specialises in health-focused prepared meals, fruit smoothies and protein shakes, made with proprietary recipes, at prices ranging from USD 2.99 for sides to USD 13.99. The meals are lean and protein-based, with vegetarian, low-carb, and gluten-free options also being available.
  </p>
  <p>
  </p>
  <p>
    The company has invested aggressively in inorganic growth in 2021, with the acquisition of Superfit Foods (USD 500,000; additional USD 25,000 in stocks) in March, followed by Pokemoto in May. The newly acquired companies both fit Muscle Maker Grill’s strategy of strengthening its presence in non-traditional markets. Pokemoto, for example, which caters to sushi enthusiasts, has several restaurant locations near universities, including Yale, Fairfield, and Franklin Pierce. Similarly, Superfit Foods, allows consumers to pick up fresh-pressed juices and fully prepared meals from coolers in 28 partner wellness centres and gyms (the company also offers conventional direct-to-customer shipping and home delivery). Superfit promotes brand awareness via partnerships with local gym owners, personal trainers and wellness centers. Muscle Maker Grill has disclosed that it is looking at further acquisition, aligned to its non-traditional growth model. It is also expanding the number of restaurant locations for its newly acquired subsidiaries, with Pokemoto adding three new franchises, to its existing count of 14 outlets, in Massachusetts to target Gen Z consumers in the college towns of Amherst, Northampton, and Hadley. 
  </p>
  <p>
  </p>
  <p>
    Muscle Maker Grill has struggled in recent years, with its own restaurant locations shrinking to 19 from 53 over the two year period ended Jan 2020, amid falling sales. The company’s acquisition of Pokemoto is expected to increase its total revenue by 81%, to USD 8.1 million. Superfit Foods has also recorded significant growth since its inception, with double digit revenue growth even during the pandemic.
  </p>
  <p>
  </p>
</div>


Muscle Maker Grill

<div>
  <p>
    Founded in 2004 and headquartered in New York, delivery.com delivers multi-cuisine food, alcohol, groceries, and laundry/ dry cleaning to individual and corporate customers. As of November 2020, the company claims to have received over 30 million orders from more than 3 million customers, from more than 19,000 partnered local businesses, located in more than 2,400 cities across the US.
  </p>
  <p>
    The company offers an order management system, digital marketing packages to increase reach on social media, the company website and app, in addition to a dedicated manager to offer marketing strategy advice. delivery.com lists recurring corporate customers such as J.P. Morgan, Home Advisor, and partners such as Google, Olo, Yelp, TripAdvisor, Bindo POS. The company has acquired smaller companies that provide online food/ alcohol delivery services, laundromat e-commerce services, namely, Eats Media, Brinkmat, BrewDrop, Klink Technologies, Foodjunky, and Vroom Service Now.
  </p>
</div>


delivery.com

<div>
  <p>
    Founded in 2009, San Francisco-based Square is a merchant services and POS (point-of-sale system) provider. Square’s POS and Square Online provide in-person and online order management and payment solutions for restaurant and food business. Thereafter, delivery can be offered by the restaurant, delivery service by the platform, or pickup by the customer. Square has expanded via acquisitions of companies such as Fastbite, OrderAhead, Entrees On-Trays, Verse, Stitch Labs, and also via partnerships with Postmates, Deliverect, Chowly.
  </p>
  <p>
    In November 2020, Square launched Square KDS (kitchen display system) for restaurant clients. Square KDS centralizes and displays orders coming in from various channels including the restaurant’s POS and websites as well as online food delivery platforms such as DoorDash, UberEats, etc. Square says its KDS will improve communication and order flow for restaurants with high order volumes from multiple platforms. Further, Square KDS offers operational insights, such as ticket timers and kitchen performance reports, to increase efficiencies. Square KDS is integrated into the “Square for Restaurants Plus” plan with a monthly fee starting at USD 60 per month per location.
  </p>
</div>


Square

<div>
  <p>
    Founded in 1987, UK-based grocery delivery provider Riverford Organic Farmers has expanded into meal kit delivery. The company offers recipe boxes with pre-portioned fresh, organic ingredients for a variety of dietary preferences with free delivery. One-off orders can be made in addition to regularly scheduled deliveries. Due to the increase in demand during the Covid-19 pandemic, the company is not taking any new customers and has reduced the variety of products available in order to meet demand. Further, the company uses local teams to deliver, instead of couriers, minimising food miles.
  </p>
</div>


Riverford Organic Farmers

<div>
  <p>
    Grab Holding Inc. (Grab) is Southeast Asia’s largest ride-hailing and food delivery firm. The Singaporean multinational company offers ride-hailing, food delivery, and digital payment services. In March 2018, Grab merged with Uber’s Southeast Asian operations and took over Uber’s assets and operations, including UberEats, which led to Grab’s food delivery service, “GrabFood.” It charges restaurants around 15%-30% commission on average on the order value.  The company has also expanded into on-demand delivery of everyday items, including groceries, gifts, healthcare products, and beauty products, via its GrabMart service. It claims that GrabMart charges different price points depending on the region, to account for varying levels of online grocery delivery penetration. Grab mainly operates in Southeast Asia, including Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand, Vietnam, and Japan.
  </p>
  <p>
  </p>
  <p>
    For FY2020, Grab recorded a net revenue increase of 70% YoY. However, the company has yet to report a profit since its inception in 2012. The company expects its food delivery business to break-even by 2021 as a result of the radical consumer shift toward online food delivery owing to the Covid-19 pandemic.  It claims that about one in four (26%) South East Asian consumers surveyed in a recent study were new users of online food delivery services during the pandemic.
  </p>
  <p>
  </p>
  <p>
    In April 2021, the company accepted a USD 40 billion SPAC merger with Altimeter Growth Corp. with plans for a US listing. Altimeter Capital led the equity offering with USD 750 million, which also included investments from BlackRock, Temasek Holdings, Fidelity International, and Janus Henderson Investors. The transaction provided Grab with around USD 4.5 billion in cash proceeds. Uber’s 16% stake in Grab was valued at USD 5 billion as a result of the SPAC deal. 
  </p>
</div>


Grab Holding

In-house development

Acquisition

Partnership

The Incumbents

Pizza Hut UK is a franchise of an American restaurant chain known for Italian-American cuisine including pizza and pasta. Our Head Office is based in Borehamwood and is at the heart of our UK operations supporting our restaurants operationally, which is why we call it the Restaurant Support Centre.  It’s here our Finance, Marketing, Supply Chain, IT, HR and other functions come together, working as one team to ensure that our Restaurant Managers have all the systems in place to run a successful restaurant. The first Pizza Hut Restaurant in the UK opened in Islington in the 70’s to a pizza-craving nation, and now over 47 years later we have over 260 restaurants up and down the country serving the same pizza craving nation! 

Pizza Hut UK

McDonald's Corporation operates and franchises McDonald's restaurants worldwide.   McDonald's Corporation operates and franchises McDonald's restaurants in the United States, Europe, the Asia-Pacific, the Middle East, Africa, Canada, and Latin America. The company's restaurants offer various food products, soft drinks, coffee, and other beverages. In response to changing consumer tastes, the company has expanded its menu to include salads, fish, wraps, smoothies, and seasoned fries.   A McDonald's restaurant is operated by either a franchisee, an affiliate, or the actual corporation itself. The McDonald's Corporation revenues come from the rent, royalties, and fees paid by the franchisees as well as sales in company-operated restaurants.   The company was founded in 1940 and is based in Oak Brook, Illinois.

McDonald's

Sodexo is now the worldwide leader in Quality of Life services. For over 50 years, they have developed unique expertise, backed by nearly 420,000 employees in 80 countries across the globe.  In combining the diverse talents of their teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. They develop, manage and deliver a unique array of On-site Services, Benefits & Rewards Services and Personal and Home Services for all their clients to improve the Quality of Life.

Sodexo

Greggs plc operates as a bakery food-on-the-go retailer with over 1,800 shops nationwide and serving over six million customers a week.  We stand for great tasting, freshly prepared food that our customers can trust, at affordable prices and aim to become the customers’ favourite for food-on-the-go.

Greggs plc

AmRest Holdings SE (AmRest, WSE: EAT) is the largest independent restaurant operator in Central and Eastern Europe with a growing international presence. Since 1993 we have been building a portfolio of well recognized, power brands such as KFC, Pizza Hut, Burger King and Starbucks based on solid franchise and joint venture partnerships. AmRest owns the La Tagliatella brand which is being developed internationally as both Company operated restaurants and franchised stores. Recently AmRest acquired two unique brands operating in China- Blue Frog and Kabb.

Amrest

Kentucky Fried Chicken owes its delicious history to Harland David Sanders, its founder who is fondly referred to as “The Colonel”. Upon perfection of the Original Recipe that makes use of 11 secret herbs and spices, Colonel Sanders has brought the ultimate delight of chicken lovers to the world.  KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.   Yum! Brands, Inc., based in Louisville, Kentucky, is one of the world’s largest restaurant companies with nearly 43,000 restaurants in more than 130 countries and territories. Yum! Brands is ranked #228 on the FORTUNE 500 list with revenues of more than $13 billion and in 2015 was named one of the Aon Hewitt Top Companies for Leaders in North America. Our restaurant brands – KFC®, Pizza Hut® and Taco Bell® – are the global leaders of the chicken, pizza, and Mexican-style food categories.  More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers.  The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation

Ordermark is an online ordering management system for restaurants. It addresses a big and growing challenge for restaurants: online ordering services, which drive tremendous revenue to restaurants, each operates differently with their own technology and procedures for handling orders. This makes adding new online ordering services costly and time consuming for restaurants. It helps restaurants increase efficiency and grow profits by aggregating mobile orders across all of the major online-ordering service providers into a single dashboard and printer.  Ordermark powers the technology behind Nextbite, one of the early pioneers in the virtual restaurant space. Nextbite’s portfolio of virtual-only restaurant brands generates incremental orders for under-utilized kitchens. It was founded in 2017 and is based in Los Angeles, California.

Deliverect is a subscription-based service that integrates third-party online ordering platforms like Uber Eats, Deliveroo, Glovo, and Doordash into restaurants’ point-of-sale systems, automating the inbound online order flow through a single point and eliminating the requirement for restaurant staff to monitor multiple devices and manually re-enter orders into their existing system.

DoorDash provides restaurant food delivery services connecting customers with local businesses. The company is passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. It connects customers with their favorite local and national restaurants in more than 600 cities.  Andy Fang, Evan Moore, Stanley Tang, and Tony Xu launched the company as PaloAltoDelivery.com in 2013, which became DoorDash, Inc. in October 2014. It is headquartered in San Francisco, California.

We help businesses launch in-house delivery or upgrade their third-party delivery infrastructure. Companies save on costs, keep their brand identity, and have full control over visibility and data. We have dozens of integrations including Olo and ezCater. Our clients include P.F. Changs, Portillo's, and Charleys Philly Steaks, to name a few. We are hiring!

Vromo helps brands connect with customers in targeted and strategic ways while streamlining delivery and increasing engagement and retention.

DriveKindness is an Online food delivery platform, that makes meal delivery more affordable and reliable for restaurant owners and customers