New product/service launch

• Grab launched a dine-in feature that allows users to pre-purchase meals. The feature is being piloted across 15 cities in Singapore, Thailand, and Indonesia. (August 02, 2023; CNBC )

• Deliveroo piloted a new feature that enables adding grocery items to food delivery orders from Deliveroo’s rapid grocery “HOP” sites. The feature is initially piloted in London, with plans for a nationwide rollout in 2023. (August 21, 2023; Grocery Gazette )

• Olo implemented several product enhancements during Q3 2023, including card-present “Olo Pay” payments for kiosks, borderless and loyalty account linking, and GenAI assistance for Olo’s marketing product’s email solution. (August 01, 2023; Press release )

Partnership

• Grubhub partnered with Sonesta International Hotel Corporation to provide Grubhub’s online food delivery services to more than 120 Extended Stay Suites and Simply Suites hotels across the US. (August 10, 2023; Press release )

Geographic expansion

• HelloFresh launched its ready-to-eat meal service, Factor, in Belgium and the Netherlands. (16 August, 2023; Retail Detail )