BT Group is a telecommunications company based in the UK, providing fixed and mobile telecommunications services, as well as secure digital products and solutions. The company operates through three main customer-facing units: Business, which serves companies and public services in the UK and internationally; Consumer, catering to individuals and families in the UK; and Openreach, an independently governed subsidiary that wholesales fixed access infrastructure services to over 650 communications providers across the UK.
BT Group's key offerings include broadband internet, mobile services, and digital products. The company has been making significant investments in expanding its fiber-to-the-premises (FTTP) network, reaching 12 million premises by September 2023 and aiming to accelerate the build rate further. BT Group has seen strong customer demand for FTTP, with a 33% take-up rate and net additions of 364,000 FTTP customers in the second quarter of the 2023/24 fiscal year.
In the consumer segment, BT Group has focused on converged products and services, launching 'New EE' in October 2023 with a modern digital platform. The company's 5G base grew by 42% year-over-year to 9.9 million customers as of September 2023. BT Group has also been pursuing cost transformation initiatives, achieving gross annualized cost savings of GBP 2.5 billion since April 2020 against a GBP 3 billion target.
In May 2022, BT Group agreed to form a 50:50 joint venture with Warner Bros. Discovery to create a new premium sports offering for the UK and Ireland, combining BT Sport and Eurosport UK's sports content portfolios. This strategic move aimed to deliver operational efficiencies and enhance the sports offering for customers.
BT Group has a diverse customer base spanning various industries, including key customers such as Warner Bros. Discovery, with whom it formed the premium sports joint venture. The company has also entered into notable partnerships, such as distribution agreements with Sky and Warner Bros. Discovery, to ensure the widespread availability of its sports content.
Through its Business unit, BT Group serves companies and public services both in the UK and internationally, catering to a wide range of sectors. The company's focus on converged products and digital solutions has enabled it to establish partnerships and collaborations with various businesses across different industries.
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