Vetster

Based in Toronto, Vetster is a provider of veterinary telehealth services. As of November 2020, the company operated with over 1,800 licensed veterinary professionals in the US and Canada. Vetster provides solutions to pet issues such as behavioral and dietary concerns, skin issues, minor wounds, gastrointestinal issues, and also provides wellness training. The Pet owners can use filters in the platform to sort through veterinarians depending on availability, budget, etc and connect through video, chat, and voice-enabled appointments 24/7. Veterinary professionals can sign up on the platform for free and will receive money for each appointment completed. Vetster will charge a commission from the veterinarians on each successful transaction.

In addition to this, Vetster launched an online pet pharmacy “VetsterRx” in August 2021 which includes pet medication delivery for US customers. VetsterRX includes around 1,000 medications, supplements, and pet products. The facility can be accessed online or via its mobile app. The company launched Vetster for Veterinarians mobile app in November 2022, to increase the market reach of veterinarians and encourage the provision of virtual pet care. In January 2024, the company launched Vetster for Business, a pet health platform.

The company announced in August 2022, that it has expanded its services to the UK, to address the growing demand for telehealth services in the market. 

Key customers and partnerships

In July 2022, the company entered into an exclusive US fulfillment partnership with PetMeds, an online pet pharmacy and delivery service provider.

Funding and financials

In April 2022, the company raised USD 30 million in a Series B funding round led by Kensington Capital Partners, and planned to use the funds to expand its services across the US. The round follows its CAD 12.25 million (approximately USD 10 million) in May 2021.