BigPanda

BigPanda is a company specializing in Artificial Intelligence for IT Operations (AIOps). Founded in 2012 by Assaf Resnick and Elik Eizenberg, BigPanda offers an AI-powered platform that helps IT Operations, Network Operations Center (NOC), and DevOps teams detect, investigate, and resolve IT incidents more efficiently. The company's core product is an Incident Intelligence and Automation Platform that leverages machine learning to correlate alert data streams from various infrastructure, applications, and services into actionable incidents.

BigPanda's platform aims to reduce the noise in IT alerts, improve the signal-to-noise ratio, and automate incident management processes. It integrates with various IT tools and systems, including ticketing systems, ITSM tools, incident response tools, and collaboration platforms. The company's Open Box Machine Learning technology enables customers to achieve high correlation rates on alert volumes, typically reducing millions of IT events to a manageable number. The company claims that its median customer realizes an 80% event noise reduction within the first eight weeks of implementation.

The platform offers features such as alert aggregation, event correlation, root cause analysis, and automated incident triage. It also provides unified analytics dashboards for end-to-end visibility of IT environments. BigPanda's solution is designed to help organizations reduce mean-time-to-resolution (MTTR) of IT incidents, improve service availability, and support digital transformation initiatives. The company operates on a Software-as-a-Service (SaaS) model, eliminating the need for on-premises installations.