Pomelo Care

Overview
News
Telehealth?
Product stageSegments
Go-to-Market
?
Specialized Telemedicine
?

New York-based Pomelo Care provides virtual healthcare services for fertility, pregnancy, and newborns (up to one year postpartum) through dedicated and multidisciplinary teams. The company offers a range of services such as primary and specialty women’s care, educational content, peer group care, pediatric care, nutritional counseling, doula and labor support, behavioral treatment, and care navigation services. These services are delivered by care teams that utilize evidence-based protocols and novel care programs to provide these services via text, phone, and video consultations.

The company works on a B2B2C process, where it works with health plans to provide its services to member populations at no cost. As of June 2024, the company covers 3 million lives across 46 US states.

In September 2024, the company acquired the Doula Network, the largest network of credentialed, in-network doulas in the US, for an undisclosed sum. With this acquisition, Pomelo Care planned to fully integrate the Doula Network to offer a hybrid model of care, combining unlimited virtual care delivered by a multidisciplinary team with in-person doula support. The integration also aimed to expand access to high-quality maternity care and improve patient care coordination. Pomelo grew its covered lives to over 15 million post-acquisition, including over one in six Medicaid beneficiaries nationally.

Key customers and partnerships

In June 2024, the company partnered with Fidelis Care to provide free 24/7 online pregnancy and infant care to eligible members.

In June 2023, the company announced it had partnered with several leading health plans, including several Medicaid managed care organizations, employers, and leading academic medical centers. The partner entities include Mount Sinai Health System and Penn Medicine.


HQ location:
Varick Street New York New York NY USA
Founded year:
2021
Employees:
251-500
IPO status:
Private
Total funding:
USD 87.0 mn
Last Funding:
USD 46.0 mn (Series B; Jun 2024)
Last valuation:
-
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