Cariloop

Cariloop offers a Caregiver Support Platform that combines healthcare coaching services with a secure online case management portal. This platform provides a combination of digital tools, expert content, and access to a team of experienced care coaches to alleviate the stress and anxiety of caregivers by establishing a global standard for caregiver support. The company's differentiation lies in its holistic approach that combines full-time, employee Care Coaches and a support platform, offering personalized guidance across various caregiving scenarios.

Cariloop operates under a subscription-based model primarily aimed at businesses, where its services are offered on a per employee per month basis. It also offers services in blocks of cases, typically for a group of at least 100 employees, and may configure programs to accommodate groups as small as 50.

Key customers and partnerships

Cariloop's services are essential for family caregivers, healthcare professionals, and employers seeking to support their staff in caregiving roles. As of April 2024, the company provides its services to employees of organizations such as Procter and Gamble, KPMG, CAE, American Cancer Society, Arthur J. Gallagher, ASPCA, and Insperity.

In December 2023, Cariloop partnered with UrbanSitter, a network of reliable care providers, to offer an easier way for Cariloop members to find and hire care providers.This collaboration provided Cariloop members with easy access to care providers and enabled employers to provide subsidies for extra caregiving support. In April 2023, the company partnered with Walgreens, a pharmacy retail giant, to provide multiple sclerosis patients and their caregivers coaching services through their specialized neurology pharmacies. The initiative aimed to break down barriers to healthcare often experienced by chronically ill patients and their caregivers, improving health outcomes and reducing healthcare costs.

Funding and financials

In April 2024, the company raised USD 20 million in a Series C funding round led by ABS Capital, along with participation from other venture capital firms and funds. The company intended to use the funding to broaden its market penetration among employers and caregivers. It also planned key enhancements to its digital and concierge-level offerings.