AIQ

Overview
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Marketing Automation?
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Expansion
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Marketing data & analytics
?

AIQ (formerly known as ActionIQ) specializes in providing a customer data platform (CDP) to help users unify, analyze, and interpret customer data. The platform is powered by proprietary data architecture “Infinite Compute” while allowing firms to connect and unify their first-party customer data from a variety of sources. Coupled with machine learning, personalized campaigns can be executed across multiple channels. 

In June 2022, the firm launched CX hub, a self-service, modular customer experience platform enabling enterprise users to build audiences and launch customer experiences at scale. This also marked the firm's rebranding as AIQ to mark its transition towards providing solutions for enterprise users. 

Key customers and partnerships

By September 2021, AIQ served close to 2,000 enterprises including brands such as Conde Nast, New York Times, Michael Kors, and Shopify. 

In August 2021, the was also selected as a partner of Amazon, making its platform available on Amazon’s AWS marketplace. During the same month, AIQ partnered with Data Axle, a leading provider of data-driven marketing solutions, to offer a complete B2B customer experience on its platform. The firm also strengthened its offerings for enterprise users by partnering with Slalom, a global consultancy firm, to offer specialized consultancy services tailored for the AIQ CX hub, as well as  with Databricks, a cloud-based data and analytics platform, to launch a CDP solution specialized for IT organizations .

HQ location:
110 5th Ave 5th Floor New York NY USA
Founded year:
2014
Employees:
51-100
IPO status:
Private
Total funding:
USD 144.7 mn
Last Funding:
USD 68.0 mn (Series C; Mar 2021)
Last valuation:
USD 192.0 mn (Jan 2020)
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