AIQ

Overview
News
Marketing Automation?
Product stageSegments
Growth
?
Marketing data & analytics
?

AIQ (formerly known as ActionIQ) specializes in providing a customer data platform (CDP) to help users unify, analyze, and interpret customer data. The platform is powered by proprietary data architecture “Infinite Compute” while allowing firms to connect and unify their first-party customer data from a variety of sources. Coupled with machine learning, personalized campaigns can be executed across multiple channels. 

In June 2022, the firm launched CX hub, a self-service, modular customer experience platform enabling enterprise users to build audiences and launch customer experiences at scale. This also marked the firms rebranding as AIQ to mark its transition towards providing solutions for enterprise users. 

Key customers and partnerships

By September 2021, AIQ served close to 2,000 enterprises including brands such as Conde Nast, New York Times, Michael Kors, and Shopify. 

In August 2021, the was also selected as a partner of Amazon, making its platform available on Amazon’s AWS marketplace. During the same month, AIQ partnered with Data Axle, a leading provider of data-driven marketing solutions, to offer a complete B2B customer experience on its platform. The firm also strengthened its offerings for enterprise users by partnering with Slalom , a global consultancy firm, to offer specialized consultancy services tailored for the AIQ CX hub, as well as  with Databricks , a cloud-based data and analytics platform, to launch a CDP solution specialized for IT organizations .

Funding and financials

AIQ raised USD 68 million in Series D funding in March 2021, bringing the total Series D funding to USD 100 million (with USD 32 million raised in January 2020). The funding was led by Ballus Partners and March Capital. The new funds were to be used to further increase the platform’s enterprise capabilities. AIQ also stated that it had experienced a 100% YoY revenue growth in 2020. 

HQ location:
110 5th Ave 5th Floor New York NY USA
Founded year:
2014
Employees:
51-100
IPO status:
Private
Total funding:
USD 144.7 mn
Last Funding:
USD 68.0 mn (Series C; Mar 2021)
Last valuation:
USD 192.0 mn (Jan 2020)
Key competitors
 
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