ShipBob

ShipBob is a cloud-based third-party logistics (3PL) platform that offers a fulfillment order platform for small and medium-sized ecommerce businesses. ShipBob's proprietary technology covers the entire fulfillment process, including order and inventory management, warehouse management, predictive data and analytics, and optimized shipping (package delivery within 1–2 business days) for ecommerce companies. The company operates as a B2B software-as-a-service (SaaS) company.

ShipBob operated a network of 50+ fulfillment centers across the US, Canada, Mexico, Europe, and Australia (as of April 2024). These centers serve as storage and distribution hubs for ShipBob's customers. ShipBob also facilitates Section 321-compliant order fulfillment from Canada and Mexico, which allows merchants to reduce paperwork, speed up delivery times, and save on transportation and duties for high-tariff goods shipped to US consumers.

The company also provides a merchant application that enables users to monitor inventory levels and facilitates communication with the warehouses for selecting items to fulfill orders and arrange their shipment. ShipBob then integrates with various shipping companies to ensure the delivery of orders to customers.

Key customers and partnerships

The company had 7,000+ customers as of April 2024. Its customers include PetLab, Bloom Nutrition, Storelli, zBiotics, Semaine Health, Postal, Bruce Bolt, Baby Doppler, Earthley, Spikeball, Pit Viper, Oxford Healthspan, RIFRUF, Food Huggers, NutriPaw, FlutterHabit, Quadrant, Juspy, and SuperSpeed Golf.

The company has integrations with multiple platforms to ensure a smooth fulfillment process. Such integrations include the following:

1) Ecommerce platforms and marketplaces such as Shopify, Amazon, BigCommerce, eBay, Magneto, Squarespace, Walmart, Wix, WooCommerce, Netsuite, TikTok Shop, and Adobe Commerce integrations

2) Ecommerce operations, inventory, and order management platforms such as Brightpearl, Birj, Cogsy, PackageBee, SPS Commerce, Zentail, Shipyard, Logicbroker, Order Desk, Fulfil.io, and Cin7

3) Returns management platforms such as HappyReturns, Loop returns, ReturnLogic, and Returnly

4) Freight and shipping solutions such as DHL, FedEx, UPS, Flexport, Freightos, Route, Rush, Shippo, ShipStation, Anvyl, AfterShip, and Echo Global Logistics

Its other integrations include ecommerce marketing and customer support providers; custom packaging and design solutions providers; branding, marketing, and web development agencies; and accounting, tax, and financing service providers.