Blueshift offers a customer data platform (CDP) providing a unified view of customer data from different channels. It uses a proprietary AI system that enables 1:1 personalization and actionable customer insights for marketing teams. In addition, the platform provides a full suite of tools including 1) audience segmentation, 2) automating customer journeys, and 3) conducting A/B and holdout testing. The platform also has 70+ technology integrations including Adobe advertising cloud, Attentive, and Salesforce. In August 2022, the firm launched 100+ pre-built AI recommendation recipes for marketers to create hyper-personalized customer experiences.
Blueshift’s platform goes beyond a traditional CDP platform as it connects customer data with its full suite of campaign management platform (CMP) tools, providing visibility on customer data at every stage of the marketing journey, and thus, making it a complete marketing cloud solution. The firm claims that users of its recommendation studio have experienced 131% higher sales and 384% higher lead volumes.
In 2020, Deloitte’s Technology Fast 500 identified Blueshift amongst the fastest-growing firms in North America, recording revenue growth of 858% (2016–2019). The company claims that using automation for campaigns results in a 61% higher click-through rate and a 166% higher conversion rate for messages with automated AI recommendations.
Key customers and partnerships
As of November 2022, Bluseshift’s clients included Paypal, Groupon, Carparts.com, lendingtree, and BBC. In August 2022, the firm partnered with Sinch, a cloud communication platform to launch a two-way conversational experience to enable businesses to launch conversational marketing experiences.
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