Productboard

Productboard is a customer-centric product management platform designed to help product teams understand user needs, prioritize features, and align everyone around the product roadmap. Founded in 2014 and headquartered in San Francisco, Productboard enables organizations to collect and consolidate customer feedback from various sources into a single repository. This allows product managers to make data-driven decisions about which features to build next.

The platform offers tools for roadmapping, prioritization, and customer feedback management. Its core functionality includes an insights board for tracking feedback and feature requests, interactive product roadmaps for visualizing strategy, and prioritization matrices for allocating resources to high-impact tasks. Productboard also provides customizable boards, commenting features, and tagging capabilities to foster collaboration among product managers, designers, engineers, and other stakeholders.

As of 2024, Productboard serves over 3,500 organizations worldwide, including notable companies like Microsoft, Zendesk, and UiPath. The platform integrates with popular tools such as Jira, Slack, Intercom, and Zendesk to streamline workflows and enhance its utility across diverse tech ecosystems.

Key customers and partnerships

Productboard has gained traction among product teams in mid-sized to large tech companies. Notable clients include Microsoft, Zendesk, Samsung Next, Avast, and Metromile.

The company has established integrations with various tools commonly used in product development workflows. These include Jira for task tracking, Slack for team communication, Intercom and Zendesk for customer support, and GitHub for code management. These integrations allow Productboard to fit seamlessly into existing tech stacks and facilitate data exchange between different platforms used by product teams.