Teladoc Health

Teladoc Health is one of the well-established and leading players in the US telehealth market and is considered to be the first to enter the telehealth business in the country with its formation in 2002. Recently, the company has expanded into other related virtual healthcare services, such as mental health and expert medical consultation, through a series of acquisitions over the years. The recent acquisitions include, Betterhelp (a telepsychiatry company, founded in 2013) in 2015, Best Doctors (a world leading provider of expert medical consultation, founded in 1989) in 2017, Advance Medical (a leading expert medical care provider, founded in 1999) in 2018, and InTouch Health (a leading provider of enterprise telehealth solutions, founded in 2002) in early 2020 in a USD 600 million deal.

The company operates through a business-to-business (B2B) model by establishing partnerships with employers (comprising of 40% of the Fortune 500 companies), hospitals (currently around 300 hospitals) and health plans (currently over 50 health plans) and insurance companies (currently over 70 global insurance companies), covering their employees, patients, and benefactors. In addition, it also operates through a business-to-consumer (B2C) model for its mental health business. The paid membership base currently stands at around 51.5 million (as of June 2020).

The company was listed was listed on the New York Stock Exchange (NYSE) through an IPO in 2015 and remains the only publicly listed telehealth player in the US with a market cap of USD 15 billion (as of June 2020). The Covid-19 pandemic has significantly benefited the company’s stock driven by the focus shift towards remote healthcare necessitated by social distancing.