Zuora

Zuora provides a software-as-a-service (SaaS) infrastructure platform for companies to manage the lifecycle of their online subscribers, from onboarding and billing to collection and analytics. 

The company expanded its operations by acquiring subscription experience platform Zephr in September 2022, for around USD 50 million, to integrate their offerings and enable users to better manage subscriber relationships. The acquisition is expected to contribute around USD 5 million to its ARR (ARR amounted to USD 337.6 million as of July 2022). 

Key customers and partnerships

Zuora has customers spanning across a wide range of industries, and as of April 2024, it had reported customers with an annual contract value (ACV) equal to or greater than USD 250,000 were 451 for Q1 FY2025, up from 436 recorded in Q1 FY2024. Its large enterprise customers include The Financial Times, Schneider Electric, Honeywell, The Guardian, and TripAdvisor with offices in Atlanta, London, Paris, Munich, and Beijing, among others.

During Q3 2023, Zuora partnered with Sovos, a compliance solution provider, to facilitate electronic invoicing (e-invoicing) mandates in compliance with various tax reforms affecting global business transactions. In November 2023, Zuora expanded its partnership with Avalara , a tax compliance platform, to provide customers with Avalara's e-invoicing and live reporting functionality in early 2024.

Funding and financials

The company raised USD 154 million when it listed in the New York Stock Exchange in April 2018 at a valuation of around USD 1.4 billion. 

For full-year FY2024 (ending January), Zuora reported a 9% YoY growth in total revenue to USD 431.7 million for FY2024, from USD 396.1 million recorded in FY2023. The company also reported a non-GAAP net income of USD 45.9 million for FY2024, compared to non-GAAP net loss of USD 17.2 million recorded in FY2023. For FY2025, Zuora expects to generate total revenue in the range of USD 451 million – 459 million (implying a YoY growth of 4.5%–6.3%).