Zuora

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FinTech Infrastructure?
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Expansion
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Payment and subscription management
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Zuora provides a software-as-a-service (SaaS) infrastructure platform for companies to manage the lifecycle of their online subscribers, from onboarding and billing to collection and analytics. 

The company expanded its operations by acquiring subscription experience platform Zephr in September 2022, for around USD 50 million, to integrate their offerings and enable users to better manage subscriber relationships. The acquisition is expected to contribute around USD 5 million to its ARR (ARR amounted to USD 337.6 million as of July 2022). 

Key customers and partnerships

Zuora has customers spanning across a wide range of industries, and as of April 2024, it had reported customers with an annual contract value (ACV) equal to or greater than USD 250,000 were 451 for Q1 FY2025, up from 436 recorded in Q1 FY2024. Its large enterprise customers include The Financial Times, Schneider Electric, Honeywell, The Guardian, and TripAdvisor with offices in Atlanta, London, Paris, Munich, and Beijing, among others.

During Q3 2023, Zuora partnered with Sovos, a compliance solution provider, to facilitate electronic invoicing (e-invoicing) mandates in compliance with various tax reforms affecting global business transactions. In November 2023, Zuora expanded its partnership with Avalara, a tax compliance platform, to provide customers with Avalara's e-invoicing and live reporting functionality in early 2024. 

For the full-year FY2024 (ending January), Zuora reported a 9% YoY growth in total revenue to USD 431.7 million for FY2024, from USD 396.1 million recorded in FY2023. The company also reported a non-GAAP net income of USD 45.9 million for FY2024, compared to a non-GAAP net loss of USD 17.2 million recorded in FY2023. For FY2025, Zuora expects to generate total revenue in the range of USD 451 million – 459 million (implying a YoY growth of 4.5%–6.3%).

In October 2024, the company was acquired by Silver Lake and Singapore's sovereign wealth fund GIC for USD 1.7 billion or USD 10.00 per share in cash. Following the acquisition, Zuora would become a private company in Q1 2025. 

HQ location:
101 Redwood Shores Parkway Redwood City CA USA
Founded year:
2007
Employees:
1,001-5,000
IPO status:
Public
Total funding:
USD 647.5 mn
Last Funding:
-
Last valuation:
USD 1.2 bn (Mar 2015)
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