ControlUp is a digital employee experience (DEX) management platform that provides IT teams with tools for monitoring, analyzing, and optimizing user experiences across various computing environments. The company's product suite includes real-time monitoring solutions, proactive availability monitoring, and automated remediation tools. ControlUp's SOLVE user interface offers a comprehensive view of the IT environment, including VDI, servers, and other components, presenting real-time data for proactive maintenance. The platform features advanced alert and automation capabilities, allowing IT teams to create customized alerts and resolve issues quickly, such as cleaning up temporary directories, expanding disk space, and logging off idle users.
The company's DEX fabric provides monitoring capabilities for both internal and remote employees, incorporating automation, remediation, and proactive synthetic testing. ControlUp Scoutbees, a proactive availability monitoring solution, ensures applications are consistently available for users accessing systems from various devices and locations. In addition to monitoring, ControlUp offers features such as Centralized Auditing, integration with Citrix Cloud, VMware Horizon RDSH support, and improved support for IGEL OS. According to a DaaS Like a Pro state of EUC 2022 survey, ControlUp emerged as the leading desktop monitoring solution with a 25.99% usage rate, a significant increase from 9.78% in 2021.
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