Unmind

UK-based Unmind is a B2B workplace telepsychiatry platform that offers clinically-backed tools and training to help employees improve their mental well-being. Its mobile app provides digital resources such as self-guided programs, mindfulness exercises, cognitive behavioral therapy, mood tracking, and actionable insights. A unique feature of the platform allows users to share expressions of gratitude with colleagues, friends, or family members. Unmind also shares anonymized data with employers to offer insights into workforce wellbeing. According to the company, 88% of employees report improvements in mental health, work quality, or interpersonal relationships after using the platform.

Unmind's product offerings include Unmind Learning, a training platform for managers; Unmind Spaces, a wellbeing community with live events; Unmind Insights, which provides analytics and dashboards on workforce wellbeing; and Unmind Wellbeing, which offers self-guided mental health tools. In February 2023, the company acquired Ireland-based telepsychiatry platform Frankie Health, enabling the launch of “Unmind Talk,” a preventive employee well-being service. Unmind Talk gives employees access to telepsychiatry sessions with professionals from a global network and Unmind’s digital tools, while also providing employers with anonymized analytics on employee turnover, mental health trends, and absenteeism.

In addition, the company reported a 3x YoY increase driven by higher demand during the Covid-19 pandemic. 

Key customers and partnerships

Unmind served a global customer base, with 2.5 million users across 110 countries, as of April 2023. Notable clients include Thomson Reuters, Kearney, Uber, Virgin Media, Medallia, Gymshark, Standard Chartered, Major League Baseball, British Airways, and Ogilvy. In May 2022, Unmind announced a partnership with Major League Baseball to support the mental well-being of players and employees across the organization.

In September 2022, Unmind partnered with UNiDAYS, a global student platform, to offer free access to its mental health resources for students for 12 months. Additionally, Unmind became a certified partner of Virgin Pulse in 2023, integrating its platform into Virgin Pulse's partner ecosystem to provide a seamless experience for customers.