First Stop Health

First Stop Health provides telemedicine solutions aimed at addressing the challenges of high healthcare costs and inconvenient access to care. Since its inception, the company has expanded its offerings to include a range of digital healthcare services, including primary care, urgent care, and mental health services as an employee benefit. Its services ensure patients can connect with a licensed Telemedicine doctor in under seven minutes for non-emergency health issues or schedule appointments with Virtual Primary Care doctors for chronic and preventive care needs. The company operates on a subscription-based model that is designed to provide telemedicine triage and direct care services to a broad range of clients, including self-insured employer groups.

In November 2023, First Stop Health announced the acquisition of SentryHealth, a platform specializing in employee health and well-being. Following the acquisition, First Stop Health expected its virtual care offering to be enriched with SentryHealth’s personalized medical support and improved patient navigation. The enhanced offerings were geared toward creating a more engaging, accessible, and low- to no-cost healthcare system for patients.

Key customers and partnerships

First Stop Health's primary customers are employers who purchase its telemedicine services for their employees and their dependent family members.

Funding and financials

In June 2023, First Stop Health received a strategic investment from Sverica Capital Management. While the specific details of the investment were not disclosed, the support from Sverica was intended to enhance First Stop Health's strengths and accelerate its growth in the virtual care market.

In 2022, the company reported a 46% revenue increase, driven by the adoption of its virtual primary care and ongoing demand for mental health services. In that year, the company increased its employer-clients by 32%. This growth was also reflected in its workforce expansion, which increased 31% during the year.