Folx Health

Folx Health is a membership-based telehealth platform serving the LGBTQIA+ community through 24/7 virtual consultations and messaging. The company’s service offerings include hormone replacement therapy, erectile dysfunction treatments, primary care, mental health care, therapy, sexual and reproductive health, and fertility and family-building services. 

In addition, the company’s FOLX Library offers free content on queer and trans-focused health. 

In June 2022, the company launched an enterprise solution for its LGBTQ+ telehealth offerings. The platform offered end-to-end virtual primary care, gender-affirming care, and care advocacy through employers. Parents of LGBTQ+ youth also have access to these offerings along with additional services such as support groups, educational content, and care referral programs.

Key customers and partnerships

As of August 2024, the company claimed to serve over 50,000 individuals. Additionally, the company has partnered with several health plans to offer its care services as part of in-network options. These health plans include Blue Cross, Cigna, Evernorth and Blue Shield of California, Blue Cross and Blue Shield of Texas and Optum.

In March 2024, Folx Health partnered with Crisis Text Line, a global nonprofit organization, to provide FOLX members access to free text-based mental health support services on a round-the-clock basis.

In January 2024, Folx Health partnered with TBD Health as part of TBD Health's new B2B offering. Through the partnership, Folx Health users gained access to TBD's at-home Sexually Transmitted Disease (STD) kits and depend on its labs for next-day results.