Writer

Writer is a generative AI platform designed specifically for enterprises. It offers a suite of tools that enable businesses to integrate AI into various content creation and analysis workflows across departments such as marketing, sales, human resources, and operations. At the core of Writer's platform are its proprietary large language models (LLMs) called Palmyra, which have been trained on business-centric data and writing samples.

The Palmyra LLM family comprises three models - Small (128 million parameters), Base (5 billion parameters), and Large (20 billion parameters). These models are optimized for tasks such as content generation, research, question answering, and data analysis. Writer's models can be further fine-tuned using a company's proprietary data, allowing for highly customized outputs tailored to the brand's voice, style guidelines, and industry-specific terminology.

A key differentiator of Writer's platform is its Knowledge Graph feature, which integrates with a company's internal data sources, such as wikis, product databases, and cloud storage. This enables Writer's models to access accurate, up-to-date information to generate factually correct outputs and provide contextual insights based on the company's data.

Writer's platform also includes governance features to ensure compliance with legal and regulatory requirements, maintain brand consistency, and promote inclusive language. Additionally, Writer offers self-hosting options for its LLMs, allowing businesses to host the models on-premises or in their private cloud environments, addressing data privacy and security concerns.

Key customers and partnerships

Writer has secured several notable enterprise customers across various industries, including Uber, Spotify, Vanguard, Samsung, Accenture, L'Oreal, Intuit, United healthcare, and Adore Me. The company has also established a strategic partnership with Accenture, which has invested in Writer to enhance its generative AI capabilities for clients.