Flexport

Flexport offers freight forwarding services powered by automation and software. Flexport's software integrates and links data from different companies involved in a supply chain, enabling them to effectively handle cargo information and streamline the process of freight processing. The company’s product portfolio includes 1) logistics management and transportation solutions for order management, customs, ocean/air/land transportation, and less-than-container loads; 2) fulfillment services such as direct-to-consumer (D2C) fulfillment, wholesale fulfillment, parcel, replenishment, and prep; and 3) trade management services such as factoring, trade advisory, duty drawback, and cargo insurance. In 2021, the company claimed to have moved nearly USD 19 billion worth of merchandise across 112 countries.

Its business model involves charging customers to move their freight, with pricing based on shipping volumes (per unit fulfilled). The company serves globally, with offices in the US, Europe, Hong Kong, and Singapore.

Flexport reported revenue of USD 5 billion in 2022. 

Key customers and partnerships

As of April 2024, Flexport served 10,000+ clients including Shein, Caraway, Gerber, Moen, Parade, Outdoor Voices, Rothy’s, Georgia-Pacific, Klean Kanteen, and Bombas.

The company also has strategic partnerships with parties including digital freight matching solutions provider Convoy to provide end-to-end shipment automation over land, sea, and air (June 2021; acquired defunct Convoy’s tech in November 2023 to continue providing the service to Flexport customers) and hybrid-digital freight and third-party logistics (3PL) solutions provider Nolan Transporation Group to offer tech-enabled solutions for greater visibility across global supply chains (July 2022). In August 2024, the company also partnered with Veho, a logistics company, to complement is services.