HealthJoy

HealthJoy focuses on simplifying the healthcare and benefits experience for employees and employers alike. Its offerings include a connected navigation platform that guides employees toward high-value care, Virtual MSK Care for musculoskeletal conditions, Virtual Urgent Care for immediate healthcare needs, Behavioral Health services to foster a mentally healthy workplace, an Employee Assistance Program for overall well-being, and Bill Review to help members manage healthcare expenses. 

These offerings are supported by a mobile-first approach and a 24/7 human concierge team, integrating every aspect of an employer's benefits package from medical, dental, and vision care to savings accounts, wellness initiatives, and clinics.  The company claims that use of its platform results in 21% lower spend for high-cost claimants.

Key customers and partnerships

As of April 2024, the company served over 1,300 enterprises with notable firms including Lendingtree, Bustle, Envision Healthcare and Vivint.

Notable partnerships included that with Employer Direct Healthcare (EDH), providing HealthJoy’s customers with access to EDH’s specialist network of surgical providers (March 2024). The company also partnered with Springbuk, a health intelligence platform for employers and benefits advisors to improve healthcare outcomes through data-driven insights (January 2024).

Funding and financials

In October 2022, the company raised USD 60 million in a Series D funding round led by Valspring Capital. The fresh funds were raised to accelerate growth and improve user experience in healthcare navigation.