Incode Technologies

Incode Technologies is an omnichannel biometric identity platform that focuses on frictionless banking, payment, hospitality, and retail experiences. The company has offices in Latin America and Europe. Incode’s products are already used by some of the world’s largest banks, financial institutions, governments, and retailers. Incode’s product suite covers services such as 1) digital onboarding of customers using their face and government-issued ID, 2) a kiosk solution enabling organizations to authenticate customers, 3) mobile phone-based authentication, 4) online and in-store settings payment facilities, and 5) an online transaction verification platform. 

Incode’s technology can run even with low-end mobile phones that have poor-quality cameras. Incode is also one of the handful of companies to obtain iBeta liveness certification for its passive liveness solutions that does not require any actions from the user (compared with competitor FaceTec that requires a video selfie of the user).

In June 2024, Incode acquired MetaMap, a San Francisco-based company specializing in Know Your Customer (KYC) and Anti-Money Laundering (AML) solutions, expanding its capabilities in digital KYC tools and payment validation services.

Key customers and partnerships

In May 2022, Incode entered a strategic partnership with luxury hospitality company Jumeirah Group, operating across the Middle East, Europe, and Asia, to offer personalized services to guests using facial recognition technology. The company also entered similar partnerships later in 2022, with Hoteza (November), Hudini (July), and INTELITY (June) to offer similar services. In November 2022, Incode appointed Malaysian technology company Spectrum Edge as the company’s first Malaysian reseller. 

In August 2023, Incode Technologies Inc., partnered with Carahsoft Technology Corp., an IT solutions provider in the government sector, to provide identity verification solutions tailored to the needs of the public sector. As per the partnership agreement, Carahsoft aimed to act as the Master Government Aggregator for Incode, enabling its identity verification solutions to be accessible to the public sector through Carahsoft's reseller partners. 

In September 2023, Incode Technologies partnered with Sardine, a provider of fraud prevention and compliance software, to provide facial and behavioral biometric authentication solutions for FinTech firm Marygold & Co. Together, they would offer the KYC onboarding process for Marygold. In September 2024, the company partnered with AstroPay, a global payment platform, to improve the security and compliance of the latter's platform.