California-based Suki develops application programming interfaces (APIs) to automate clinical administrative tasks using natural language processing and machine learning. Suki collects relevant spoken information during patient visits and integrates it into the electronic health record (EHR). The platform is available for any clinical setting and specialty.
As of March 2024, the company claims to help clinicians speed up their note taking process by 72% on average, support other tasks such as coding and dictation, and generate a 9x ROI in incremental revenue for organizations during year one of implementing Suki. Additionally, the company’s reach covered over 90 million patients across 55 health plans.
Key customers and partnerships
In May 2023, Suki partnered with physician network PartnerMD and primary care provider Central Virginia Family Physicians (CVFP) Medical Group to implement its voice assistant across both healthcare company's systems. The partnership agreement was signed to help PartnerMD and CVFP Medical to streamline documentation and administrative tasks, such as retrieving patient information from EHRs. Previously, PartnerMD used Suki partially in its systems but is now implementing it across its network.
Suki also partnered with omo, an AI solution provider and subsidiary of Hoag Health, in December 2023 to offer an AI Assistant to over 1,000 clinicians. Through the partnership, omo and Suki agreed to deliver a best-in-class AI assistant to clinicians in order to preserve the independent practice of medicine and improve the work-life balance.
Suki then partnered with Amwell in March 2024 to integrate Suki’s system to reduce healthcare providers' documentation burden. Through the partnership, Suki's AI voice recognition technology was integrated into Amwell’s Converge telehealth platform enabling clinicians across over 2,000 hospitals using the platform to have access to better, faster clinical documentation capabilities and freeing up time to focus on patients.
In May 2024, Suki was awarded a national group purchasing agreement with healthcare improvement organization Premier for its AI-powered scribe, Suki Assistant. The deal, which was effective from May 1, 2024, allowed Premier's members to access Suki Assistant.
Most recently, in July 2024, Suki partnered with several Federally Qualified Health Centers (FQHCs) and Community Health Centers. Partnered health providers include the Utah Navajo Health System (UNHS), CenterPlace Health, Access Health Louisiana, and PrimeCare Health. The partnership aimed to leverage Suki's voice AI assistant to help clinicians at these centers streamline documentation and administrative tasks, allowing them to focus more on patient care.
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