RingCentral, a cloud communications platform provider, has released its AI assistant feature for all RingEX customers. The AI assistant is integrated into its existing platform to enhance communication features.
The AI assistant offers real-time note generation during phone calls, text, and chat writing assistance with polishing and translation capabilities and meeting summarization features.
Analyst QuickTake: The launch of the AI Assistant follows a growing industry move to integrate AI into business communication tools. In October 2024 , Zoom launched AI Companion 2.0 to enhance workplace productivity and in September 2024 , Slack launched AI agents and workflow builders to improve workflow efficiency.
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