ClickUp

ClickUp is an all-in-one task manager and productivity suite. The platform features a range of project management tools to help 1) visualize and customize project workflows, 2) collaborate and review work in real time, and 3) track project progress. ClickUp offers 15+ customizable workflow views, 35+ in-house apps (ClickApps), and a visual database of relationships between tasks, documents and integrations. It also provides features for proofing and annotation, whiteboarding, time tracking, document creation, knowledge organization, goal setting and communication.

Having integrated with more than 1,000 diverse workplace tools, including Google Drive, Slack, Zoom, Salesforce, GitHub, and Zendesk, among others, the platform enables teams to import, sync, and manage projects in one place. It aims to improve productivity by reducing the number of tools used by customers. The company offers a free plan, in addition to a paid plan for USD 5 per month. As of April 2022, Its customer base consists of more than 800,000 teams globally, including Google, Nike, Uber, Netflix, and Airbnb.

ClickUp acquired Slapdash ( April 2022 ), a task manager and productivity suite, marking its first acquisition. Slapdash integrates with more than 40 business applications, including Slack, Google Drive, and Salesforce, to give users higher control to search for information with custom commands, providing them with highly contextual search results. The acquisition aims to improve the efficiency and accessibility of company knowledge for ClickUp users, by enabling users to search and action across several different platforms from a centralized location. In January 2024, Clickup acquired Hypercal , a UK-based calendar app to connect it to its native calendar functionality and infuse new AI-powered features into its productivity suite.

In May 2023, the company launched ClickUp AI, which grants users multiple AI commands and role-specific prompts including the ability to improve written content and summarization features. In January 2024, Clickup launched ClickUp Brain , a novel AI offering that includes a knowledge manager, a project manager, and an AI Write that aims to streamline organizational workflow by reducing unnecessary work.

In September 2024, the company launched ClickUp Chat, a new AI-powered communication tool integrated into its existing platform.Previously in June 2024, ClickUp introduced a  Knowledge Management tool, which unifies a Wiki-like editor with an AI system that can compile data from different platforms like Google Drive, Dropbox, and Confluence.

In July 2023, ClickUp expanded its investment in Europe with localized data hosting in its European data center, allowing customers subscribed to its Enterprise plan the option to host their data in ClickUp’s European region at no additional cost. Previously, in June 2023 , ClickUp laid off 10% of its workforce, or ~90 people, from various divisions, including software engineering and customer support, moving some of its support roles to lower-cost regions. The decision was also made to prepare for a potential public listing and increase efficiency amid a market slowdown.

Key customers and partnerships

As of April 2022, Its customer base consists of more than 800,000 teams globally, including Google, Nike, Uber, Netflix, and Airbnb.