Adyen

Based in the Netherlands, Adyen offers full-stack payment infrastructure for enterprises to enable an omnichannel payment platform by connecting online (including mobile and web) and offline payments (point of sale) into one system. Its online payment solutions include B2C, B2B, and subscription management systems. In addition to facilitating payments, Adyen’s infrastructure platform also offers insights for merchants based on shopper data. 

In October 2022, Adyen announced plans to launch a white-label BaaS solution, leveraging its own banking licenses, through which business checking accounts and small business loans can be offered in the US and Europe. Adyen will process the borrower’s payments, and recover a percentage of the borrower’s revenue every month until the loan is repaid.  

Adyen facilitates payments from multiple sources, including credit cards, virtual wallets, mobile payments, online banking, and direct debits. The company also launched a mobile Android POS device in January 2022, with an app management system to assist merchants with inventory management, loyalty programs, and returns.  

The company also offers an application programming interface (API) for brands to develop payment systems for platforms and marketplaces that deal with multiple users and suppliers in one place (online marketplaces, on-demand ride hailing and delivery platforms, SaaS providers, etc.). 

Adyen offers local acquiring capabilities in a range of countries, which enables global merchants to process transactions locally. In May 2021, it expanded its local acquiring capabilities to Japan , followed by the US, Australia, Brazil, Canada, Europe, Hong Kong, Malaysia, and Singapore, among others. 

Key customers and partnerships

In February 2024, Adyen partnered with German-based Billie , a B2B BNPL provider, to enable flexible payment methods for businesses across Europe via Adyen's platform. In January 2024, Adyen partnered with BILL , a financial operations management platform for small and midsize businesses (SMBs), to enhance BILL's accounts payable and receivable solutions with advanced acquiring and issuing capabilities. In December 2023, the company extended its global partnership with Sweden-based Klarna , to be the acquiring bank for Klarna in Europe, North America, and Asia from 2024. Adyen also partnered with digital wallet Cash App in September 2022, to enable merchants selling to US customers to accept Cash App payments. The company also partnered with Grab in 2016 to to extend GrabPay across Southeast Asia, and expanded that partnership in July 2021, to enable Grab merchants to offer buy-now-pay-later (BNPL) capabilities at checkout for GrabPay Wallet customers. 

Its customers include large global enterprises such as Uber, Mango, Booking.com, and Spotify.

Funding and financials

Adyen had processed over EUR 970.1 billion (up 26% YoY) in transaction volume and generated net revenue of EUR 1.6 billion (up 22% YoY) with an EBITDA margin of 46% for FY2023.