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ManyChat

Marketing Automation
Social Commerce
Product stageSegments
Growth
?
Marketing campaign automation
?

ManyChat is a chatbot creator for social media and SMS, purpose-built for marketing and sales functions. ManyChat allows customers to have automated, interactive two-way conversations with their audience via Instagram direct message and Facebook messenger. ManyChat’s platform has a drag and drop interface to create chatbots with no coding experience required. The chatbots can be used to automatically capture client information such as emails and phone numbers, and connect with customers via SMS and email. The platform can also be integrated with technology tools, such as Mailchimp, Hubspot, and Shopify. The platform is available for free for customers to engage with up to 1,000 contacts as well as a paid “pro” subscription option that scales with the number of contacts and offers additional features. As of October 2021, the platform is used by one million customers, resulting in more than one billion conversations every year.

In October 2020, the firm announced its partnership with Whatsapp, further extending its reach across channels to drive sales and respond to customer queries. Building on this partnership, the firm launched a whatsapp marketing automation solution in May 2022.

According to the firm, its customers have experienced, on average, an 80% open rate by using its platform and reduced the incidence of abandoned carts by recovering on average USD 154 per cart.

In April 2020, the firm acquired Convalytics, an analytics tracking company for ecommerce, for an undisclosed amount, and has been fully integrated into ManyChat’s platform.

Marketing Automation

Marketing Automation

Key stats
Featured companies
156
Total funding (USD)
17.9 Bn
Total addressable market (USD)
337.0 Bn
Key competitors
 
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Product Overview
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Product Metrics
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Company profile
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EDGE Insights

Chatbots
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Recent Updates

Partnerships
Product updates
Aug 31, 2022
Blueshift partners with Sinch to create two-way conversational marketing
Marketing Automation
Funding
Jun 15, 2022
Postscript raises USD 65 million in Series C led by 01 advisors
Marketing Automation
Product updates
Jun 14, 2022
Attentive launches Concierge to further personalize SMS conversations
Marketing Automation
Product updates
May 17, 2022
MoEngage adds Whatsapp to list of channels supported by its marketing campaign automation platform
Marketing Automation
Product updates
May 11, 2022
ManyChat Launches WhatsApp Chat Marketing Automation
Marketing Automation

Company Brief


HQ location:
814 Mission St San Francisco CA USA
Founded year:
2015
Employees:
101-250
Total Funding:
USD 23.1 million
Last Funding
USD 18.0 million, Apr 2019

Funding


Investors


No investor data is available

Funding data are powered by Crunchbase
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