Pegasystems has expanded the capabilities of Pega GenAI, its enterprise GenAI solution, to allow users to connect to AWS and Google Cloud's large language models (LLMs). The company expects to launch the new capabilities in the second half of 2024.

The platform will enable users to leverage LLMs to build custom GenAI-powered capabilities into their customer engagement, service, and office operations workflows within the Pega Platform. Users can also connect with various GenAI services such as Amazon Bedrock, Amazon Titan, Vertex AI, and Google Gemini.

Analyst QuickTake: GenAI has become a prominent tech trend within the workflow automation space, with many leading players partnering with tech giants like Google, AWS, and Microsoft to integrate GenAI technology into their platforms. Pegasystems joins the likes of Appian , which partnered with AWS , and UiPath , which partnered with Microsoft and Google Cloud . Pegasystems has launched several GenAI solutions during the past four months, including a GenAI-powered mentor tool in April and a solution for users to generate application blueprints in February.