Via

Via began as a transport company providing a shuttle service with a fleet of vans in Washington DC and New York. The service employed a mobility platform it developed known as Transit Tech, a complete mobility management system, which it began offering to cities as a software-as-a-service (SaaS) platform in 2012 and has since become the firm’s core business focus.

What sets Via apart is the wide range of use cases offered by its platform, including public transit, paratransit (mobility for differently-abled individuals), student and university transit, corporates, healthcare providers, and logistics. In addition, Via offers a number of solutions to extend the capabilities of its platform including fleet and driver management, advertising and marketing as well as driver and rider customer support.

The firm has leveraged acquisitions to enhance its services and extend its capabilities. These include 1) REMIX, a transport mapping tool, which introduced a new product for transport authorities for transit management (November 2021), 2) Remix Scheduling, an intelligent scheduling software for transit agencies (December 2022) and 3) Fleetonomy, an AI-based fleet management solution, which the firm used to expand into the logistics and delivery space. More recently, in March 2023, the company acquired Citymapper, a UK-based leading transport planning app.

Key customers and partnerships

As of July 2024, it was used by more than 700+ communities across 50+ countries. Its partners to launch on-demand public transit services include, Passaic County (US; November 2024), Jersey City (US; August 2024), Lorain County Transit (US; July 2024), the City of Gastonia (US; July 2024), Trinity Metro (US; June 2024), Nobina and Din Tur (Sweden; September 2023), Area Transit (US; August 2023), Autoguidovie (Italy; May 2023); the Toledo Area Regional Transit Authority (US; January 2023), May Mobility (September 2022), Chino City (Japan; September 2022).