Digital Privacy Tools

New data privacy regulations have opened up space for a new wave of compliance-focused startups.

Overview

The endless flow of personal information calls for new ways of complying with privacy regulations

Digital privacy broadly refers to using the internet and connected services without compromising personally identifiable and sensitive data. The proliferation of internet-based services in our daily lives creates a constant flow of sensitive information from the user to these service providers, inspiring regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to protect consumer privacy.

Technologies such as machine learning and natural language processing (NLP) allow companies to automate compliance-related tasks such as discovering and classifying personal information at a large scale and fulfilling data subject rights requests.

The rise of privacy regulations, spearheaded by the GDPR, is driving demand in this space, combined with the increasing cost of a data breach and consumers becoming more aware of the risks associated with sharing their personal data with third parties. Failure to comply with privacy regulations can result in penalties that could reach millions as evidenced by the recent fines slapped on tech giants such as Amazon and Facebook.

Industry Updates

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Market Sizing

The US compliance and privacy management tools market could reach USD 6.3 billion–10.0 billion by 2028

Conservative case

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Base case

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Expansion case

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Market Mapping


The digital privacy space includes companies which cater to both enterprises and end consumers. Most of the companies offering solutions to enterprises are in the business of providing solutions to comply with regulations such as the GDPR and CCPA, with several other companies offering solutions to collaborate on, store, and carry out data processing on sensitive information without compromising privacy.

The industry has seen a hike in the number of new startups, with close to 60% of the startups founded after 2016 and more than two-thirds currently in the go-to-market/expansion stage. This increase is driven by the emergence of the GDPR and other regulations that have followed. The disruptors offer a wide range of patented and AI-based solutions to support organizations across various areas of privacy compliance and have seen their revenues grow significantly over the last three years. In September 2020, Inc. magazine named OneTrust the fastest growing company in the US, recording revenue growth of more than 48,000% from 2016 to 2019 and reaching USD 70 million revenue in 2019. OneTrust was also the highest valued disruptor, with its last funding round in April 2021 placing a value of USD 5.3 billion on the company.

The incumbents largely include IT consulting giants that have ventured into this space through a mix of in-house development and acquisitions.

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Compliance and privacy management infrastructure
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B2C tools
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The Disruptors


The disruptors for compliance solutions largely include companies that were founded after 2016, in line with the emergence of the GDPR and other privacy regulations. These companies are pure-play privacy solution providers, unlike most of the incumbents, and provide a solution/platform that leverages technologies such as AI and machine learning algorithms to automate tasks related to privacy compliance.

Disruptors are also offering privacy-preserving solutions for companies to manage, access, share, and process sensitive data without compromising privacy. For enterprises that do not want to maintain their own compliant storage infrastructure, disruptors are also offering data storage solutions that come equipped with enough protection to comply with privacy regulations and other data residency requirements.

Lastly, the disruptors in the business-to-consumer (B2C) space provide applications that end-users can sign up and use to enhance their privacy online. Some companies in this section already provide a similar product for enterprises. The single-user version for consumers is provided for free or a nominal charge.

Funding History

Competitive Analysis


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Incumbents


The incumbents in this space include established companies such as TrustArc and Ensighten which were already operating in the digital privacy space, and companies such as Accenture, IBM, and other technology consulting giants that have expanded offerings to provide compliance related services either internally or through acquisition. Each incumbent here provides their own variant of a platform/solution for organizations to achieve compliance with privacy regulations. Incumbents have working partnerships with other companies (including disruptors) in the space.

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Notable Investors


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Market Sizing

Addressable market for compliance and privacy management tools in the US is estimated to be USD 12.6 billion

The total addressable market (TAM) refers to the total revenue opportunity available for a product or service, while the actual market is the market size based on revenue projections. Considering the number of companies that are potentially subject to the EU GDPR and the most significant state privacy laws in the US in effect as of 2024, the potential addressable market is estimated at USD 12.6 billion, driven by more than 493,000 companies likely to use tech solutions to achieve compliance with these regulations. It should be noted that this analysis does not consider the potential upside from the introduction of other privacy regulations which are in the pipeline from countries such as Brazil and Thailand, or a potential US-wide federal law. The actual market for digital privacy tools in the US was estimated to be USD 4.2 billion in 2023, and is projected to grow at a CAGR of 14.2% to reach an actual market of USD 8.2 billion by 2028, with a penetration of 65%.

Summary

Our expansion case projects the actual market to grow at a CAGR of 19.1% over the next five years, reaching USD 10.0 billion by 2028, with a penetration of 80%, driven by increased regulation in the US and beyond.
In contrast, our conservative case projects slower growth of the actual market at a CAGR of 8.4% over the next five years, reaching USD 6.3 billion by 2028, assuming slower adoption of these technologies due to lower compliance rates or a continued reliance on legacy systems.

Appendix: Total addressable market calculation

The TAM for compliance and privacy management tools looks at the annual spending on these solutions by organizations in industries that are likely to be subject to privacy regulations, such as GDPR or CPRA. The following factors were also considered in estimating the TAM for this segment:
  • Companies in the US likely to be subject to GDPR or other comprehensive privacy legislation
  • Share of companies that may already be GDPR compliant, but may not be able to use the same tools to comply with US privacy laws
  • Percentage of companies likely to develop these technologies internally
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