Digital Retail Enhancement Platforms

Empowering the digital revolution in retail

Overview

Digital retail is consistently growing in prominence and commanding a higher share of US retail sales. This pressures direct-to-customer brands and retailers to improve their digital retail offerings and boost their omnichannel offerings to reach customers in their preferred retail mode and remain competitive.

This has led to the rise of software platforms that help enterprises achieve these means by 1) improving product assortment and optimizing digital shelves, 2) using AR and 3D to develop virtual shopping tech, 3) enhancing shopper engagement and journey management, 4) offering insights on omnichannel performance, 5) improving competitive position, and 6) delivering better visibility on ecommerce operations to help make better business decisions.

*Note: Additional sections (such as detailed overview, market sizing, and incumbents) can be provided on request.

The Disruptors


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Industry scope 

This industry focuses on companies offering the following:

1. Product assortment and digital shelf optimization: These are solutions for retailers that offer insights to improve the product assortment they offer on their digital shelves, increase sales, improve conversions, and boost brand trust
2. Virtual shopping tech: These platforms enable retailers and brands to build immersive ecommerce shopping experiences commonly leveraging AR, AI, digital twin, and 3D technologies
3. Shopper engagement and journey management: This includes solutions for retailers to enhance online shopping experiences, personalization, and conversion rates while delivering analytics on individual customer journeys to improve shopper engagement
4. Omnichannel analytics: These solutions offer insights to retailers and brands by aggregating and analyzing data across multiple sales channels to boost sales
5. Competitive position optimization: These platform provide analytics for brands and retailers to improve competitive position, such as competitor pricing and assortment insights, high-level customer insights to reduce churn, and optimize web traffic
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